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“I've been a member of White Rose Credit Union for approximately thirty (30) and always encounter pleasant and friendly staff who are always willing to do their best to help you. White Rose has continued to grow, adding several branches over the years to meet the needs of its members. They have also added more services to keep up with technology. I recommend White Rose to anyone looking for an alternative to regular "banks" which can't compete with all the great benefits a credit union like White Rose provides!”
“Great people, but their online banking service isn’t the best. It seems like its constantly down for updates and the content on the app doesn’t always refresh in a timely manner. I wish the online banking was more reliable, and I wish that the ATM were updated to deposit checks like some of the other local FCU’s (without use of envelopes). Like I said overall, good people but their online serves aren’t the best.”
“Tyree, at the Downtown Philadelphia Street branch, provided me with A+ customer service and Tyree went above and beyond to assist me in meeting all my needs, while he was very professional and understanding putting himself in the customers shoes. Tyree keep up the great work !”
“The best credit union in York. The customer service is impeccable and you can tell they truly care about their guests. I have both banking accounts and loans through White Rose and I truly love going to this branch knowing that this group has my back! Keep it up team. Love ya all!”
“I live across the state..an this place is the best..when I lived thier they went out of thier way to help,even now..they have stopped my acct from getting hacked..”
“I used to use M&T Bank. Unfortunately, their tellers were often not friendly. I already had an account with White Rose Credit Union. One day, I left White Rose after completing a transaction. I walked into M&T very happy. The teller was so mean! I told her to withdraw all of my funds. I took them down the street to White Rose and have been there ever since. The tellers are friendly and knowledgeable, and they help you with anything financial. 10/10 will always recommend.”
“I recently became a NCFCU member and went to the York location on Memory Lane to set-up an account and deposit some money. I was assisted immediately and received my account card and information quickly. Friendly and efficient service. Thanks, NCFCU.”
“Never had a problem of any sort been a member for years now.Opened both my kid's accounts when they first started there first jobs at15 years old and all was smooth. super friendly staff and never a long wait.i love my local branch.”
“Been a customer for several years. Have to praise the teller (Brook Hancock) at the White Street branch in W. York. She was awesome when I dealt with her. They should double her salary!”
“Called and spoke to Matt on their main line to order checks which is usually frustrating because I just want to call a branch directly, however he called ahead to the branch for me and told them I was coming and had the started checks waived for my first order! That's great customer service! Thanks to Matt and Kate at the branch!”
“Had an awful mess in my account with some activity that should not have happened but a couple of people in a couple departments helped resolve it and came up with a satisfactory solution for us all”
“I’ve been a customer since 1993. Everyone has been helpful and some go above and beyond their job description. Some are so patient with me when I don’t understand a process. Thank you for your excellence.”
“I like it when people are friendly so I am so delighted when I stop in here and Lori helps me she is beautiful inside and out and always helps me resolve my banking needs. Thank you Lori for your excellent customer service.”
“Nice bank, very friendly and helpful. Switched to them after my bank got bought out again. So far so good, got everything I needed on first trip in to open my accts. Nice that they do not charge a ton of fees like most banks now a days. Would recommend for sure.”
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“I can't imagine who would say anything negative about the staff. At this branch, everyone is always wonderful Including the manager.. I've been at this branch for over two years . Everyone is super friendly. They even address me by my name when I come in Where do you get that type of customer service these days?. And Ann is absolutely the best.”