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November 2023 by Charles Lombardi
We have been going to Sloan Toyota for over 20 years which is a testament to their great service. Bill Shirley is a great sales rep. It’s been a pleasure to work with Bill through the years. He’s very knowledgeable. He makes the trade - ins run smoothly. because of our experience with Bill and Sloan Toyota, we always recommend them!!!
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October 2023 by Pete DiSabatino
I am loving my New Toyota Tundra! Adam Meltz was both professional and comforting during all of our conversations both through text as well as in person. He and the feeling I got when I first sat in the seat of the actual car I did buy are the reasons why I choose to buy from Sloane. The overall experience was fairly painless minus the usual stress and realization that you have to deal with during the car buying process, especially with how high prices are at this times. I live close to an hour away and have other great options to buy another Toyota closer to me but if I was to buy another one, I would make the trip to see Sloan and my boy Adam again first. Before checking other dealerships.
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October 2023 by Chalon Lau
I'm a loyal Toyota user and I've replaced five different models in ten years. Everything about Sloane Toyota is professional. I personally feel that they are the best Toyota dealer within a hundred miles of the neighborhood. No, it should be five hundred miles.
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October 2023 by Lindsey Reinhard
Frank Straface and Steve the finance wizard were absolute professionals. I was so impressed with the level of constant communication, care, and consideration for my time and money. As a young woman buying a car alone, I could have easily been talked to like I had no experience, but I was treated with respect and dignity every step of the way. This was a dream process.
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October 2023 by E R
Rick Dyer is the consummate professional. Rick helped locate the perfect car for my son and, just as a dad would, he made sure the car was safe, and within our budget. The purchase process was smooth also, and Rick did not waste time. As we talked, he was working to keep things moving behind the scenes. I trust Rick and would return to him for a future Toyota purchase. The team at Sloane in Malvern was also friendly and efficient. Best car buying experience in a long time!
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October 2023 by Shantu Asif Hossain
If you are lucky you will meet with Mr Jay Fayyaz who is a nice gentleman and a sales representative in Solone Toyota Malvern, who will go extra mile for you to get you 0% APR for your new car which will be 100% halal. May Allah bless him for his help and support for me, i was new in USA and he helped me all the way to get the RAV4 very fast and did all the things needed (Registration, helped to get Insurance etc).
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October 2023 by Renee D.
Awful. After speaking with someone at close, on Friday night, via phone, made an appt to see a vehicle first thing in the morning. Explicitly stated I'm over an hour away but will be there first thing in the morning. Arrived at 9am, all sales associates were still in their morning meeting. Spoke with the associate as soon as they came out. Told me it was promised to another 9am appt. Tried to convince me to look at another car, 3 years older, with 20k more miles for the same price. Complete waste of my time and gas money. The explanation was ridiculous and proposed solution felt dishonest. Be wary of what they post online and promises they make.
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September 2023 by Malik Hardin
My experience at Sloan Toyota was beyond amazing. Mr. Adam was very great at keeping me engaged with my deal and providing me with all kinds of details about the company and vehicle. Mr. Adam even drove me to a near by store to assist with my sale. The management was very kind as well. Mr. Ed helped me a lot and the manager who finalized my paperwork was amazing as well. Great staff, great team. Much respect coming from Delaware.
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September 2023 by Daniel Gittis
Cannot recommend Mohamed enough! He got us the best offer for our trade in and our new car and was super personable and friendly the whole time. He even gave the sale to the younger sales rep who helped out. Definitely get your next car from Mohamed and Sloane Toyota!
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September 2023 by Joanna Masiello
I was nervous buying a lightly used car from out of state, but Mohammed at Sloane Toyota made it very smooth and pleasant! He is a genuinely good person who was honest and straightforward throughout the whole process. He even picked me up from my hotel on the way into work and bought me breakfast! Everyone at the business office was knowledgeable and friendly and the car was exactly as promised! I LOVE my Toyota Highlander from Sloane Toyota.
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September 2023 by Thomas Neill Snaith
Mo at Slone is the BEST. My third vehicle from this dealer/dealership and I will pick up my family's NEXT vehicle from Mohamad as well! That being said, keeping THIS truck for quite some time!
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September 2023 by Dhruvil Dalwadi
Sloane is really good dealership. William Shirley is a great salesman. He helped out throughout the process. If anyone wants to buy a toyota, buy it from here. They will never disappoint you. Also, Mohamed Sidahmeh is very talented and detailed oriented person. He also helped us while we were there. Thank you Sloane Toyota for helping us to buy the great car.
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August 2023 by Frank S.
I went over to Sloane Toyata in Malvern with my Son to look at buying a used car and found myself transported to every movie of customers getting attacked by land sharks, spoken down to and then attempts of railroading by multiple members of the Sales Team. I kept having flashbacks to being treated like Clark Griswald in the movie Vacation when he goes to pick up his new car and ends up with the Family Truckster.If a guy ever wants to know the pain that women go through of being "Mansplained", Sloane Toyota is your classroom. I can't even count how many times I repeated "Give me a break!" as there was no white lie too big for these guys as they would say anything to close the sale. It was so bad that I was unsure if the Salesmen had any clue how abrasive they were or they just thought that I was a Fool that needed to be parted from my money. Either way, I headed up to CarShop in Eagleville where they had great used cars coming off lease and no BS from a Eugine Levy type Used Care Salesman needing to make their monthly quota.
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August 2023 by Robin C.
We have been loyal Toyota owners for decades. We bought a 2022 RAV4 Hybrid on November 25. 2022 and were only given ONE key for the car. We were told at the time that Toyota would send us the second. It has not happened even though we have asked about it many, many, many times. What if we lose our ONE key? We are very, very upset about this 8-month and counting wait for the second key. If you want to buy a new car, you may want to skip Toyota.UPDATE 08/24/2023: We heard from Sloane Toyota, Ed Toto called and asked us to come in. He arranged for a key specialist to be at Sloane Toyota Malvern to create our key fob, it only took approximately 20 minutes at no cost to us. While we are very pleased to now have our second key, we do think it unfortunate that it took eight months for the solution. Everyone at Sloane Toyota Malvern has always been pleasant and professional and the 2022 RAV4 Hybrid is an excellent car.
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July 2023 by Matt Crain
They would not sell a car because I chose not to finance. Paying 22k on a check is too much, but they did not have this information POSTED ANYWHERE. So after waiting a few hours and finally wanted to close the deal, it stemmed once I said I was not financing and suddenly payment was an issue. It wasn't a concern when they offered to accept 10k for a financing down payment. Also apparently only a policy for this Toyota as I contacted 2 other local Toyota dealerships who when asked said they have no limit.Grimy dealership move when trying to pay outright for a vehicle. Cash buyers go elsewhere.
