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August 2023 by David DeLaurentis
Service king doesn’t have the equipment to replace a aluminum truck fender. Progressive set this repair up with service king . No idea why that was missed. This isn’t the only one. Ford’s been doing it this way for over 20 years.Wasted time and fuel. Eyeryone is sorry. Just words. Doesn’t help.
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April 2023 by Carol Reams
The business took minimal time to repair my vehicle, The people that I dealt with were very kind and friendly and the people who did the repairs did an excellent job. The car looks like new.Services: Painting
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January 2023 by Mar D.
I brought my vehicle here on a recommendation from my insurance carrier but I was skeptical as I have always gone to the dealer where I purchased my vehicles. A couple of slight delays due to the insurance carrier and parts availability but am happy to say that my vehicle was fixed. Working with Bill was an absolute delight. Easy to work with, understanding, and great personality made my experience here worth reviewing. Thank you!
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December 2022 by Honest Review Guy
Best of the best. Super satisfied. Fast repair, car was clean after. I thought they detailed it.
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October 2022 by Cerita Spady
My car was brought in on 6/12 to be repaired after someone hit my car. The whole front bumper had to be replaced . After reading the reviews, I had faith that they would do a good job. They did not. I picked up my car 6/17. The first thing we noticed that day is that both sides of my front bumper were not flush. They looked as though they were coming off. I took pictures that same day as proof of this. I called them to let them know and we scheduled a day to bring my car in. They popped my one side in (passenger) but the driver side was left the same way. They told my significant other that I did not have the original part on my car from when Toyota repaired it previously. I thought that sounded odd being as though the car is leased and Toyota repaired it themselves so why would they not order an original part? They stated they would talk to the insurance agency to get a new part to put on. Fine , as long as it is fixed. From then on we’ve been getting the run around. The front bumper remains the same and it looks as though it’s getting progressively worse. When we called for the 4th time, they mentioned that I had scratches underneath my car and this caused my bumper to be unaligned. That makes no sense to me. There were no scratches when I brought my car home the same day and we took pictures of the bumper sticking out. So how did that affect my bumper? When my boyfriend mentioned that we took pictures not even an hour after I picked up my car, they immediately doubled back. It seems every time we call we get one excuse after another. It’s been 6 months and my car is still not repaired. The crazy part is, when i told my mother about all of this, she stated this happened to her as well and that she kept going back and the front bumper kept coming off so she gave up and went somewhere else. I will not. And I shouldn’t have to pay for their mistakes. I hate feeling like I’m getting the run around. They keep saying they’ll call me to update me. They never call, and I have screenshots of the calls. They NEVER reach out. I always have to call them and get the same excuse each time. Thank God for iPhones and the dates they provide on photos. All I want is my car fixed. If I knew that I could take my car anywhere and not where the insurance agency told me to , I would’ve took it to my dealer who knows how to bring my car back in the condition that it should be in. The guys that work there are so nice and friendly, it just seems as though they don’t know what to do, so they give me excuses. Worst experience I’ve ever had.Service: Body & Trim
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October 2022 by Bible Girl
Service King Collision in Malvern fixed my vehicle after a collision in 2017. The side front bumper would pop out. I took it back to S.K.C. & they supposedly fixed it. But it kept popping out. My daughter is experiencing the same problem in 2022. How many others are exercising this?
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July 2022 by Kathleen B.
We had an excellent experience with Service King. After my son was in a fender bender accident he took the car to a nearby auto body shop in Eagleville, PA to ask for a ball park estimate and was told we were looking at about $10,000 worth of damage. (We were trying to determine if we were going to pay out of pocket or go through insurance.) In the end, our insurance company recommended Service King in Malvern. It was a bit of a drive for us, but well worth it. Repairs cost less that $3500! If we'd anticipated that number, we might have paid out of pocket. The work was done beautifully, we were kept abreast of repairs by text messaging, and the car was delivered back to us early. Could not have asked for a better experience.
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July 2022 by Mark Lane
The staff at service King kept me informed throughout the entire process of repairing my car. The car came back looking brand-new. In this time of supply chain issues, one part was delayed. However I was kept informed and given regular updates on when to expect my car to be completed. Good service and workmanship.Services: Painting
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July 2022 by rosemary valentino
The service was extraordinary and the help was so professional we would recommend them to everyone
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October 2021 by Dwayne Hinson
Service manager was very kind and helpful! Quick estimates done efficiently.
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October 2021 by Brian Pedrow
The ongoing communication was excellent. I was kept informed every step of the way. The work was excellent. The car — which had extensive damage — is like a brand new vehicle.
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September 2021 by James Crabbe
Great service, if you need collision work done I highly recommend this place!
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August 2021 by Stef Berlet
I was the unfortunate recipient of a side swipe and insurance suggested Service King. I'm so glad they did. Service King made the entire situation easy. They communicated through out the entire process and the work was done on time. My car looks great too. No one wants to go to a body shop, but it's good to know there's a great one nearby.Service: Body & Trim
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June 2021 by Victor Roberts
My car was repaired at the Malvern location. They did an excellent job.
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June 2021 by William Bondinell
Fixed a fender bender on schedule - a pleasure to work with.
