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March 2024 by Nik G
Great place to work out without emptying your pockets. Crowd meter in the app is handy tool to plan your gym visit. They have all new machines and usually this place is never really crowded.Facility has enough parking spots as well.
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March 2024 by Anthony Richinelli
Staff is friendly, facility is kept clean and machines have all been upgraded.
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March 2024 by Carl Mag
Overall it's been a great experience. The staff is friendly and the place is clean.
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March 2024 by J (Bayern J)
Best bang for the buck. Great staff that is always looking out to help the members, and always want to keep the place clean. The staff always has a smile on their face and they greet you whenever you enter or leave the place. I’ve been going there for a few years now and have always had a pleasant experience and a great workout. I definitely recommend this place.
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February 2024 by Larry Alston
Front desk personnel were great upon my arrival and treadmill were turned off two and one on for Covid which was great
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October 2023 by Ryan N
I'm reporting them to the Federal Trade Commission if they refuse to let us cancel. They've given us bogus random charges the past 3 months. I will give this review 1 week from the time of posting this for customer service to reach out to me, refund us the past 3 months, and cancel future charges because the people that work there will not help.Otherwise a very clean and nice facility. I will change review if I am helped.
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August 2023 by Ben Robinson
I have been going to this PF for years but also go to PF in Jenkintown over the summer. Jenkintown was closed for updating so I went to Cheltenham. Both gyms are significantly better. Malvern is old and it shows. My biggest problem is that it opens at 6am on Mondays. That is TOO late.There are literally 20 cars in the parking lot waiting for someone to open (often late) Not respectful of your customers time, needs and wishes. Several times I have had to leave and skip my workout because the gym didn't open until 6:15 or later. Simple solution is to open earlier (5:00 or 5:30am at the latest). Other issues, old machines, too few kettlebells, not enough hooks in the shower area and only little metal stools. Some simple attention by the owner would be good. I have other many other comments and suggestions but just OPEN EALIER ON MONDAYS!!
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July 2023 by Joy M.
Canceling your membership is unreasonably difficult, their policy is to go inside to cancel or you have to send them a physical letter to cancel. Just as a warning. No free weight machines in any of the locations I've been to either
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July 2023 by Michael G.
Great staff and services but would like much more free weight space, smith machines, and benches.
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June 2023 by Karis Oberman
Forgot why I skipped out on this planet fitness - despite it being the closest to my house - i returned to this one today because of its proximity to an appointment I had … now I remember why I choose to go to the phoenixville location over this one … because the malvern location is small and the equipment is 10000% outdated and unsafe. 1) none of the equipment has a place to put your water bottle / phone and you’re stuck putting it on the nasty floor. 2) for some reason I can lift MORE here than anywhere else hmmm I think somethings off 3) the equipments safety features failed on 2 different machines while I was on them… I have a back injury and require machines to do safe and careful movements — the seats flew up and down out of place on one machine causing me back pain and one other the leg safety failed and it nearly crushed my leg. I will not be returning here. It’s a disgrace.
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June 2023 by Margaret Kaisner
Cleanliness, cost-effective, and I generally do not have to wait for my equipment
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June 2023 by Katie Burlingame
The most disgusting Planet Fitness’s that I’ve ever been in… Used to come here, but it was gross back then; sticking to my Home Planet Fitness for sure…
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May 2023 by Katie B.
Dirtiest Planet Fitness that I have been in... I recommend to just keep driving on to the next Planet Fitness. All the others I have been in are sooo much cleaner than this one! Trash cans filled to the brims; and trash all over the floor in the women's bathroom! It was disgusting; don't go here
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May 2023 by Fred k
Older machines than many other planet fitness locations. Nice staff and clean. Odd location and parking is neither great or plentiful; plan to walk. Also parking lot is one way only.
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May 2023 by Alexis Neal
I love this Malvern location. It’s never crowded when I’m there. And I love how people respects everyone space. I’m afraid to even post this because I want to keep it a secret
