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August 2023 by Consumer J.
Please stay away from this shop, it was the worst mistake I made this year. I got ripped off and Pete and Tim would not even care about how poor their service was to me. I'm a single mom whose car broke down while driving. I made an appointment for my vehicle to be serviced, had my vehicle towed there and paid $100 for the tow service, then the vehicle just sat for 5 days without anyone bothering to look at it. My car was left unlocked on the street outside, in their possession of the key, for two consecutive days where anyone could have stolen or damaged my vehicle. I myself had to come down and lock the car manually. No one even called as a courtesy to tell me they were not going to work on it or look at it. They would not answer the phone from any of the six times I called during business hours to ask for an update on the vehicle or status. When I complained upon pick up, Pete himself told me "they were busy" and weren't planning to look at any new cars for three weeks, meaning Pete lied when he said he would look at it before I paid to tow it there, and Tim also should have told me to take it somewhere else before I confirmed the tow service. I was very intentional about my needs, and had confirmed with them TWICE before taking it there. I could have taken it literally anywhere else. My vehicle was unattended, unlocked, and uncared for while my family was stressed and panicked without a vehicle. On top of that, he got my car to run with a shortcut that I myself could have done without taking it to a shop. He did not take any time at all to look into the actual problem of why the car stopped running in the first place. He just did a test drive and had the audacity to charge me for a full diagnostic fee for a problem he did not solve, and for some of the worst service I have had this year across any industry. I got charged $200 between the tow and the repair shop, lost a week worth of time away from work and my child from being able to go to school. Was stressed and worried about my car being unattended, and then met with the cold and insensitive invoice of Pete's Auto Service who did more hurt than help in my situation. I could have worked on the car myself for $20 and saved that money for food for my family, but they locked away my key and did not answer my calls to request my vehicle be returned to me. If you are ever deciding between shops in Malvern, GO SOMEWHERE ELSE. Pete probably will treat you better if you are a local who is friends of the family, but I was treated like I wasn't even a customer.
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May 2023 by Belinda Chambers
Really helped me out when my headlight lamp went out.
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April 2023 by Charles B.
Pete' Auto Service is a MVM (Most Valuable Mechanic)! I highly recommend Pete's! Honest, reliable, expert service.
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June 2022 by Joe G.
Pete is a great guy, really cares about his community. Trust worthy, takes care of people. Many times I'll pull up to the curb with a problem I think I have with my car. And either Pete or Tim will come out and look into it Both Pete and Tim are great guys and honest. I highly recommend Petes Auto Shop service!
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March 2022 by C&C Renovations
Was told that since other mechanics couldn’t figure out my issue on my truck that he wasn’t going to waste his time with it. I thought that’s what the whole purpose of being a “good” mechanic was, to be better than others. Dude was a joke! Wouldn’t waste my time after hearing that.Service: Steering & suspension repair
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July 2021 by Howard M.
I'm a philly transplant living in elk twp nj for a long time now. there are not many choices for auto repair.I'v been to a few in this area and then i found petes auto. Pete is the best mechanic within 1000's of miles.People have noticed and the past few years this place has gotten real busy.there is usually a 4-5 day wait with a appointment unless its a emergency.When they do start working on your car,They are great! the prices are reasonable but the service is uncomparable to anyone within the area.I refered many ppl here.
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March 2021 by Mark M.
Pete is a honest guy and Tim is a great mechanic. Your repair work will be done correctly the first time and labor rates are more than fair. I work in the trade and know the difference! Good service centers are hard to find and this one is a gem right in downtown Malvern convenient to the train etc.
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January 2021 by Dan Warner
Pete's offers great service and you know your car is always fixed right the first time
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December 2020 by Darren McCarnan
Its an awesome shop with awesome staff
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November 2020 by Tina Trexler
Best place to maintain and/or have your car repaired. Pete and his team are honest and reliable. I have been a loyal customer for over 20 years.
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October 2020 by patricia shepherd
The best place to get it car work on they do a fantastic job. And good customer service
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August 2020 by Dan FF
Would highly recommend going to Pete’s extremely knowledgeable and Professional great prices would not go anywhere else been using him for years
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March 2020 by TC Asousa
Great for both Auto Service & Body Repair!
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February 2020 by M19 P
I was involved in an accident with my 2013 Chevy Silverado. I am extremely emotionally attached to my truck, so when I reached out to Pete's it was such a relief in how gracious and accommodating they were. I was able to call and get updates on my truck throughout the process and my truck was completely fixed in a short amount of time. I am so grateful to Pete's and their stellar service! Would recommend them to anyone!
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June 2019 by Harry Joseph Friel
Great Service! Pete Is A Great Guy!
