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“My wife and I were recently in the market looking for new mattresses and wound up going to KOP mall to check out all of the mattress stores on Labor Day weekend. We tried Tempur-Pedic, Purple, and SleepNumber in that order. When we first went to Purple we met Lauren who is one of the Sales Managers at the KOP location and she was great but understood my wife and I were making an investment in our sleep. She had us try out all of Purple Mattresses options and we were pretty sure we’d be coming back but we had to try SleepNumber before making our final decision.
Ultimately we came back to Purple and decided to go with their mattress and bed platform as it suited us best. Lauren got us all set up to have the mattress and bed frame delivered, the process was pretty easy and she wasn’t pushy at all which we both appreciated. When the bed and frame was delivered we were expecting a couple of the purple gadgets we had seen so many people online get that we didn’t. I reached out to Lauren a couple weeks later and explained that we were looking forward to getting those and she immediately sprang into action and had a little Purple goody bag delivered to our place in a couple days. She is amazing, she is quick to respond to any questions you may have, she isn’t pushy like most sales folks especially in the mattress business and she truly believes in the Purple product. If you are in the market for a new mattress to help you sleep better, feel well rested and recovered (I am in construction so that’s highly important to me) I would suggest Purple all the way. Also, if you’re looking for someone who truly cares about your needs, ask for Lauren, she’s literally got your back!”
“We were recently looking to replace our mattress and happened to stop in the Tempur-Pedic store at KOP. Shiela helped us while we were there and it was a fantastic experience. She answered all of our questions thoroughly and set us up to try every bed in the store — it really helped us figure out what we were looking for. Thank you!”
“He was so knowledgeable. Took his time with us and answered all of my daughters questions (mattress is for her). Very impressed with the quality of service. Who would have thought buying a mattress could actually be a pleasure!”
10AM - 9PM
201 S Pottstown Pike, Exton
Mattress Stores
“I am beyond satisfied with the help and service that I recieved from Steve Thompson. He was very professional and informative. He made sure that my order was processed properly and in a timely manner. I will appreciate his help and would recommend him to any customer.”
“John was great & we were able to order our mattress very quickly and schedule the delivery date for next week
Can’t wait for our new sterns & foster bed!”
“After visiting several bed stores, we found ourselves at mattress factory. The individual that we met was informative and very straightforward. After a few frustrating attempts so identify the right bet at other stores. We were quickly able to settle in and make a deal. That was both wallet friendly and honored what we needed.”
“I recently got a mattress from the Mattress Warehouse in Phoenixville, and I had a great experience here! Jeromy was very helpful and friendly during my visit! He explained how the process of determining what mattresses are best matched for a person's sleep worked, and he gave very detailed descriptions of the mattresses that I tested. He is very knowledgeable about the reasons why people like and dislike various mattresses and explained the reasoning well. I had narrowed down my decision to two mattresses, and he was understanding of me going back and forth between them and lying on them to test them out because buying the right mattress is an important decision. Jeromy was very friendly and easy to talk to and made conversation that made me feel at ease during the buying process. So far, I have greatly enjoyed using my new mattress and am thankful for Jeromy and all of his help!”
“We just purchased our new mattress today and the sales man Chris Smith was fantastic! Could not have had a better experience. We will certainly be recommending Mattress Firm in Collegeville.”
“My husband and I just purchased a mattress from Mattress Warehouse, and the experience has been outstanding so far! Nancy was incredibly helpful throughout the entire process, taking the time to understand my sleep preferences and patiently guiding us through the different options. She was knowledgeable, friendly, and made sure we felt confident in my choice without any pressure. We haven’t received the mattress yet, but based on the excellent service, I’m confident it will be just as great. Thank you, Nancy, for making this such a positive experience—I highly recommend Mattress Warehouse!”
“Returned to Raymour & Flanagan to purchase the final 2 pieces of my bedroom set. Kim in your King of Prussia store was great to work with. I will be back to update another room with furniture from Raymour in the new year.”
“My wife and I have been loyal customers of The Mattress Factory in Exton for over two decades. Recently, it was time to replace our 8-year-old Beautyrest mattress. Armed with our paperwork, we visited the store and were greeted by Steven, the manager. From the moment we met him, Steven’s exceptional listening skills stood out, and he immediately understood our needs.
Steven informed us about the possibility of obtaining a credit from Beautyrest after a third-party review of our mattress. He then guided us through several new mattress options, and we instantly fell in love with the Tempur-Pedic. Although the price initially made us hesitant, we left the store that day to educate ourselves more about the brand, its features, and options.
Unfortunately, a few small stains on our existing mattress discouraged us from pursuing the third-party inspection process, as we felt it would likely be rejected. Additionally, we were disappointed to learn that there were known issues with the Beautyrest mattress that we were not notified about during our ownership.
Despite these setbacks, Steven’s guidance and expertise led us to purchase the Tempur-Pedic Breeze mattress. His professionalism and customer-centric approach made all the difference.
We will continue to recommend The Mattress Factory to our family, friends, and clients. However, our future recommendations will come with a special mention of Steven, whose assistance was invaluable. Thank you, Steven!”
10AM - 9PM
103 Swedesford Rd, Exton
Mattress Stores
“Melissa was most helpful, prompt, and professional. She was able to wrap up my order, link my account, and get me on my way quickly. The very next day I had delivery drivers in front of my house exactly when the tracker predicted they would be. Friendly, efficient! Delivery and removal was completed in under 15 minutes. Excellent work!”
“Nick at Modani Furniture in King of Prussia and the Rose were so nice and so helpful with helping me choose my beautiful new kitchen chairs. They are perfect! Nick helped me get out of my comfort zone with the color choice!”
“I had a very informative and very nice experience with James. He showed me the differences with between mattresses as well as different brands. The attention and service I received was excellent! I am very happy with my purchase! Thank you, James!”
10AM - 9PM
300-A Water Loop Ln, Collegeville
Mattress Stores
“Our sales rep Sandra Salamone was very professional and helpful. R&F store had plenty of selections, and at a reasonable price.
We had an excellent visit to the Collegeville R&F store and met Tim the manager. He was very helpful finding us exactly what we were looking for. Raymour & Flanigan is lucky to have a manager who is driven by customer satisfaction.”
“After a very long search, we almost ordered a mattress online without trying. Fortunately, we were referred to this wonderful business. Mike was patient, informative, and kind. If you’re looking for a mattress, make an appointment. Mike and Amy will help you. It is clear they care about your health and well-being, and they stand behind their products. We are grateful.”
“I had the best experience at the Casper store at KOP! Everyone on staff was friendly, but Jillian was so thorough in helping me pick out my perfect mattress — she shared so much good insight while I was testing them all out, and she helped make this big choice an easy one. I was so happy to have gone in person instead of just buying online! Always a better experience.”
“Great experience with Marcy trying different beds. Not pushy at all and let you try at you leasure. If you have any interest in a sleep number I recommend stopping by.”
“Jeff asked all the right questions before taking us through the selections. He wasn’t trying to just sell and make a sale - he worked very well at selling us on the right bed for us. We chose the C4. Jeff took the time to apply appropriate discounts and made the check out and financing process stress-free. Thank you to Jeff at KOP Sleep Number for an easy and successful shopping experience.”
“We came here and wanted to make our own opinion of the place , and good thing we did. We were very impressed with the selection and service from everyone we worked with. Adrian - the sales associate was amazing patient and worked with us from start to finish. Highly recommend the place.”
“Ordered our mattress a few years ago and put on our box springs...which was ok but didn't work well after some time as it was too heavy for the frame and even though we reinforced with boards it sagged. We just ordered and installed the steel platform frame and mahogany headboard and it's souch more comfortable. Love it!”
“We stopped in spur of the moment and ended up buying some side tables. They had a very good selection and pricing. They did not pressure us at all which I loved. We will be going back there.”
“Originally went to The Dump which is located next door and were so dissatisfied with the prices and lack of customer service that we left and went to M and M! So glad we did because this place is great! The owner is so friendly and professional. Prices blow away The Dump and its more organized and easy to find what you need and want. Lots of styles, colors, fabrics, finishes and sizes of furniture to choose from. You will find what you want here. We got huge 10ft x 10ft sectional sofa & over sized ottoman (plush soft fabric); 3 Queen size BR sets (bed, dresser, mirror and night stand); 2 Queen size mattress and box spring sets and a cool bird cage lamp for less than 6,900 dollars delivered! We got a nice discount for buying so much which was equal to a little more than the cost of delivery so it's like we got delivery free of charge. That's great! I will go back when I need anything else.”
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“Excellent experience from beginning to end. Adam made our appliance purchase as easy as possible, followed up conscientiously, and responded promptly when we discovered the cooktop we'd selected didn't fit. Gerhard's quickly assigned us a new delivery date that accommodated electrical work needed before installation. We were impressed by how well the sales and delivery departments communicate. This was our first purchase from Gerhard's, and they will be our appliance dealer from now on.”