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“While the location and convenience are excellent, there is room for improvement in guest services, particularly in handling exchanges, refunds, pickups, and drive up.. as well as at register… Currently, there can be significant waiting times.”
“The customer service at the malvern target has always been exceptional. The employees go out of their way to assist customers, are friendly, and are attentive. Ace, an employee at the service desk, helped me locate my phone in the store and took the time to follow up. Their drive up/ pick up services are extremely fast, efficient, and accurate.”
“Unique selection of furniture, but most importantly amazing customer service. We live in an 1837 Cotton Mill, so most items weren't a fit, but Norman directed us to the Charleston Forge Iron and glass console table to referent the river running behind the building for our entry! It's going to be perfection when it arrives! Thank you Norman for your professionalism, understanding of our needs and your vision!”
“They are absolutely amazing! 3 calls for 3 different problems. They answer my issues promptly and fast appointments. Always on time. Steve is a great dude too! My special order bedroom set $3000 had a niche in it. I called them and told them it came with a niche and they sent someone out in 2 days! I didn't even need someone out that quick, it is just a piece of furniture that I could wait to have it repaired. My ottoman has a tear on the corner. Fixed! The lady that calls after the services are done is very friendly too.”
Furniture Stores
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Furniture Stores
“We spent a great deal of time with Leslie and she was amazing! Absolutely the best designer we ever worked with! Service repairs by Steve were top notch! He saved our brand new bed and we can’t even tell there was damage(caused by others). For a premier experience Sheffield’s is the place to go.”