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October 2023 by chris desalvo
I purchased a very basic boat motor - a Yamaha 2.5HP - for my backwoods trips on a canoe. The dealership touted the Yamaha warranty, their service, and how they stand by their product. Well after 20 hours of use something occurred with the cooling system (likely the impeller) and it stopped pumping cooling water in the engine. It happened in fresh water, same as the first 20 hrs, and I have operated boats my whole life (aside from being in the Navy). Clews took it apart and said it was totaled (which is was) and said I can buy a new one if I like and that the warranty didn't apply. I learned that this dealership works for Yamaha and not the customer. Buyer beware - a warranty is nothing more than a piece of paper, and the dealer cares much more about their relationship with Yamaha than the customer. They will not fight for you. This was a simple $1000 dollar lesson and thank goodness I didn't purchase the $50K boat I was going to next season. They are all smiles and cheer before you sign the papers, and after that you're on your own. Most do not get off this easy.
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October 2023 by Way Funnn
I was recently in the market for my first boat, and the Clews team helped me through every aspect of the process. As a new boat owner, there are so many questions and things to learn, and they helped me resolve everything as quickly as possible and remained supportive even after the sale. So glad I purchased my boat from them.
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July 2023 by David Sapienza
Quick and quality with expert service! I’ll be back at Clews & Strawbridge.
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July 2023 by Michael Rainey
Excellent service and parts department!
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July 2023 by MK
Clews service shop is great. They have a mechanic that is very well educated and experienced in what he does. If you are in need of any type of help with your boat, the bearded mechanic is the one to see. He can fix any issues a boat is having along with being able to walk you through a detailed explanation of what happened and how to try and prevent it from happening again. If you need some tips and tricks on the best way to run your boat or how something on the boat works, he is able to help with that as well. He has so much knowledge and is definitely my go to guy.
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July 2023 by Peter Howe
I recently bought a SeaRay from Clews and Strawbridge dealership. Tom McCabe delivered my boat and his service and professionalism stood out to me. There was a small issue with the boat that needed Warranty repair. The dealership along with Sea Ray warranty department went above and beyond to resolve the issue. Chris Murray drive 2hrs to our lake to repair the problem. While at our lake he noticed another small issue on the prop where I had hit a rock and took the time to smooth it out and file the damaged area down it was a pleasure dealing with this highly customer focused team right from the sales experience with Jim Tasman to the delivery and repair. You can rely on these guys.Pete Howe
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July 2023 by Kenneth Alston
This is a long overdue review. I bought my first boat from clews and strawbridge 3 years ago, after shopping around a half dozen places throughout pa and nj. The staff was knowledgeable and super helpful. I’ve been coming back for service ever since and continue to have a great experience at great prices.
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July 2023 by Nat Hamilton
"Absolutely fantastic boat dealer! They have a wide range of boats, friendly and helpful staff, fair prices, and provided exceptional service from start to finish. Highly satisfied and would highly recommend to others!"
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July 2023 by Pat Voigt
Good service, excellent communication throughout the process, all in all happy.Clews service did everything they could do within their power to make it as smooth of a service experience as possible.
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April 2023 by Corwin
Bought a boat here many moons ago and have been very satisfied with the reliability. Almost lake time!
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January 2022 by Harry Mckenna
Purchased my first boat from this dealer. Didn't feel any of the typical sales pressures. Jack was very professional in handling my needs and questions.
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January 2022 by Mark Snyder
My wife and I are new to boating and were looking for a new first boat. We explored a few options, but ended up on Sea Ray. Jack was so helpful from start to finish with the purchase and is still helpful today a year later with any questions. Dave in service is just as helpful too. There were some warranty issues that needed fixed and Dave got it all taken care of for me with no hassle at all. The only problem now is we want a bigger boat! Thanks guys for the great experience and service AFTER the sale!
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January 2022 by Jeffrey Marmur
DO NOT BRING YOUR BOAT HERE FOR REPAIRS OR DIAGNOSTICS!!I brought in my 2008 Sea Ray Sundancer for a repeat problem with my engine and a non starting generator. $3000 in diagnostic and repairs later (which were not actually done other than 1 sensor replaced which I asked them too) the boat did the same exact thing once I put it in the water. They told me the compression was good and started to “adjust” other components. Took the boat to another dealer which found no compression in 3 cylinders. Now getting the motor rebuilt. Generator they repaired but I still have not got it to start. After calling to attempt to speak with them I was showing the door. The service department does not answer their phones and when they do, they are extremely rude. I will be starting a small claims court suit next week. I would not recommend to do business with them. Take your stuff to Marine Max, they truly know what they are doing and with a smile. PS they called me in to Marine Max to show me there is no compression!
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January 2021 by Patrick Buganski
I could not be happier with my buying experience at Clews. As a first-time owner, I had tons of questions, and even though I was likely buying the least expensive boat on the property, I never felt like I was getting anything other than first-class service. From price to communication to product knowledge, I honestly can't name a single way my experience could have been improved. This is the absolute first place I will look for anything related to my boat for the foreseeable future.
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January 2020 by peter F
Just bought a boat there. Jack was 100% helpful. Made process easy. Knows boats like no other. Wouldn't go anywhere else.
