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September 2023 by Jgj N.
AVOID this shop. Chose this shop as its AAA Insurance preferred meaning all work guaranteed. I was lied to on several occasions by this place both verbally and in writing. Imagine having a grown man using his birthday as an excuse to a paying customer, told (in writing) vehicle done Sept 19 one week later still not done and no end insight. Absolute disgrace. Spoke to other people in shop no one has any idea what is going on in the place. What an absolute joke. I really hope AAA ends relationship with this place as it does not reflect their level of customer service, integrity, and more importantly knowing your own business. At this point can't have faith work was done correctly. Happy Birthday Mike hope you enjoyed your day. Ps. Here's some advice, stop lying to customer's.
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March 2023 by Pat Patterson
I've had dealings with them before... Excellent work... Fair prices... And there's no downtime they work...Waiting for an estimate on some work I want done... Looking forward to having my little honey fixed up... I know they can do it...
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March 2023 by Carmen T
Customer service communications is not good. We have been waiting on parts since January 19th. My spouse is very annoyed with this business. This was an referral from triple A. I sure things happen but I believe this is to long. Oh well good luck!
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September 2021 by Eddie Wells
Top notch service! They are extremely helpful and have the right connections to get your car or truck fixed. They also do custom work, so if you have something unique you want they'll be happy to help you!
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April 2021 by Damon magozzi
Great people To work with and quality work
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March 2021 by Silvia Ld
Trustworthy and delivered awesome job! My car is like brand new! Highly recommended!
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January 2021 by Brian M.
Mike and the team did an amazing job on my truck after a buck jumping out of the wood into the door. Not only was it done on time, but it was done very well. Excellent customer service and met all expectations.
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December 2020 by Pam Lynch
Baylon was kind enough to accommodate us last minute. Not only was the service impeccable, he was punctual. 100% satisfaction guaranteed. If you want peace of mind, Chester County Auto Body is where you want to go.
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November 2020 by brandon
This guys do great work. I’m very happy with them. The owner is very nice! Thank you!
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October 2020 by Gina M.
I cannot speak highly enough about this business! The owner Mike, and his staff, made me feel right at home. I brought my car here after an accident. They brought me to a place where I could get a rental car and provided the same service when it was time to pick up the finished vehicle. They dealt with the insurance company along the way. My car was finished in the exact timeframe they said it would be. They made a stressful time of an accident much easier. My car looked perfect when I picked it up. If you ever need auto bodywork, this is the right place to go!
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August 2020 by Jeff Hepler
The dealership Sloane Toyota of Malvern, deceived my girlfriend on the purchase of a used 2017 pre-certified Toyota Camry LE. There were multiple areas of damage to the vehicle. The dealer reluctantly agreed to have this repaired at Chester County Auto Body (CCAB). They left a large metal piece inside the vehicle jammed down below the bottom of windshield laying on top of the dashboard. Two weeks later while driving this object flew off of the windshield and almost impaled my girlfriend while driving when she had to make an abrupt stop. There were also grease marks left on both the right front and right rear passenger seats when the repair was done. As a result of this Chester County Auto Body agreed to detail the inside of the car and to touch up a few scratches. My girlfriend dropped her car off on Monday afternoon August 3, 2020. When she went to pick the car up on Tuesday evening August 4, she noticed damage on the front of the hood of her car that was not there before. Mike M. the owner/manager of CCAB refused to acknowledge or take responsibility for this damage. He was very rude to my girlfriend and abruptly told her to leave. Terrible experience.Note: I had taken pictures of the hood of the car prior to being serviced and this damage was not there.
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November 2019 by Stuart Watson
Great service
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December 2018 by BRUCE BAYNARD
I can't say enough about the service and the quality of repairs to both me and my Rubicon, Chester County Autobody goes above and beyond. Not only did they pick up my vehicle and handle everything from start to finish with perfection they did it quickly and it was delivered back to me looking amazing.
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September 2018 by Mike P.
The guys at CCAB have been taking care of my vehicles for years. I wouldn't take them anywhere else. I live in Bucks County Pa and drive over an hour and past a ton of body shops but the drive is well worth it. Thank you John for all you've done for me and my family.
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September 2018 by Emily Bradbury
My husband had his car detailed today using a gift card I got him for Christmas. It looks absolutely AMAZING!!!!!!!!! Best detail job I've ever seen. Mike was extremely nice and the car was finished right on time for pickup. Worth every penny. Thank you so much!
