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January 2024 by Linda Mastrangelo
The managers at Monoa shopping center are so awful, especially the way the treat the elderly. It's a disgrace...
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November 2023 by Tyree Parker
I'm writing this because I have a lawsuit against acme in Easton md & the adjuster won't answer the phone for my lawyer I've been waiting for weeks to get my money & a total of almost 7 months all together even the adjuster supervisor won't answer my lawyer calls..
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November 2023 by Theresa Tirotto
Went l to acme today in south philly s 10th and reed ...bought soleil...sparkling water...3 cases 10.00..plus .80cent tax...should not be taxed....ask the manager could not give me anwser...
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October 2023 by Teresa Case
Acme head quarters hung up on mePick a new food marketit not bad costomerservice it wasNO CUSTOMER SERVICE
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October 2023 by dolores tucker
Upper management does not care about customers. I have made several attempts to get a call back and have only heard crickets. Very poor customer service. Logan township NJ Acme 10/8/23
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August 2023 by Anita
Call was fine the store in my area is gross which is why I called the corporate office.
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July 2023 by Deborah Uebele
I am a customer at Acme in Runnemede, NJ for the past 40 years. I am writing to complain about not being reminded about the senior discount on Tuesdays. I was recently in your store as I am every other day, and between packing my groceries and watching the register I completely forgot to ask for senior discount. There is no doubt about me looking like a senior. When I asked about the discount the cashier told me I was too late, when I asked her why she didn’t remind me about discount she told me it was Acme’s policy not to remind customers. I can’t believe Acme would such have such a policy and I would like to know if that’s true. We seniors need the discount and can sometimes be forgetful. Making money off of seniors is not a place I want to patronize.
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July 2023 by Elizabeth Little
Very rude cashiers, because they refuse to assist customers. I was able to walk into one of your stores and buy alcohol without being ID. Was not asked for Id or anything! Went to self checkout and rung up my alcohol guy just looked at me and approved it didn’t come over to me and ask for no ID crazy thing is I’m not even 21! I just got it to see if someone will assist me and nope!
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June 2023 by Charles Oliver
Fair Haven NJ, + Little Silver N.J Close them both down. The amount of bad publicity is not worth it. Sell the locations to a better grocery chain. Have some self respect.
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March 2023 by Michael L
I will not be going to Acme anymore. Rude customer service. Wegmans has great customer service. I felt bad shopping after asking customer service about digital coupons. !!!
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February 2023 by TaTa “TaTa”
I just had a horrific encounter with cashier whose name is Anika she really should not be working in your establishment. I ask can you direct me to bread. This person looked at me rolling her eyes And Say I am with a customer. Mind you she she was waiting for customer to pay so no disturbance there. I waited patiently to make sure there was intrusion. I was able to speak with manager Robin Fuerneisen who was very apolgetic for her behavior. And it seems she haas an on going history negative behavior towards customers. This is unacceptable. Being a professional myself this should no way be tolerated in your syoreShe lacks customer service in so.many ways. If you dont want fo provide then just stay home or get a cubical position where your by yourself. You do not need to be around customers you are a liability to the Brand! Period
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November 2022 by Marcy Smith
Horrible, order delivered to wrong place, customer service is a joke, as they do nothing but waste time & lie. If you want food, go anywhere but ACME
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August 2022 by Rodney Simmons
I was in acme deli department this morning. Trying to place a order. I was totally ignored, There was a young lady there leaning over the counter on her phone with a rag over her head talking over the exposed hoagies that was not wrapped up. That is just purely trifling and this is why sicknesses is spread so easy
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August 2022 by Ellen Kohler
I shop at the Acme in Vernon N.J. The employees are amazing ,curitious helpful and all around a pleasant place to shop .However the parkin g oit is a gross place full of waste ,garbage ,masks ,cigarettes and just not a nice to look at .In always afraid IM gonna get a flat tire .I just don't understand why it looks so bad. .Please theres a guy sweeping a clean floor while the first thing u see when u park and walk in is garbage .This is not the,way I want people (customers ) to see out town .PLEASE HAVE SOMEONE SWEEP THIS PARKING LOT ITS NOT HARD ,IF IT DOESNT GET CLEANED ,I WILL SWEEP IT MYSELF AND SHAME YOU, TAKE PICTURES BEFORE AND AFTER . .I dont work there ,but its making me so upset something should be done .This is the second time i reached out .Please do something .
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July 2022 by Bob Farrington
I use the ACME in Brigantine, NJ. I stopped going inside (rarely) the past 3 years. I use their pickup function which I would rate 5 stars. But going inside the cashiers will stand there with their arms folded while customers pack their groceries. This is very annoying, we live in Florida half the year and they do it all, I help of course. When in Jersey if I need to go into store I go to ShopRite. There they help you.
