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October 2022 by Donna J.
After moving back to this the area, I was looking for a good salon to have manicure and pedicure done. Many years ago I was a customer of this salon when it was in Dallas. I made my appointment as was very anxious for a bit of pampering. Upon arrival I was met by a very rude nail technician and instructed to sit in a straight back leather living room chair and to submerge my feet in what looked like a small foot bath. I was surprised that what I thought was going to be a luxurious process turned out to be putting my feet in a bucket of water. While sitting there feeling like I was in my grandmother's kitchen, she asked me how to take my next gen nail polish off. Her exact wording was " we don't have this product, so I don't know how to do this". I explained the process and as she did what I assumed was correct, she used regular acetone remover instead on non-acetone resulting in the melting of all of my nails. She couldn't have been nastier, telling me that she would have to put 7 "tips" on my nails, thinking that she could save the other by coating them with gel polish. Again using the "I don't know what I am going here "excuse. Her tone of voice and verbage to customers is unacceptable. She blames customers for what she doesn't know about her field. The toenail polish was on so thick that after sitting for over an hour letting it dry, it was still a mess later that day and I had to repolish. The gel polish on my fingernails is "puddled" and heavy showing streaks and brush marks. The proprietor of the salon has been known to me since I was a client of Snips n Tips in Dallas. She was right there in the shop, walking back and forth and listening to how this employee was talking to me and she did nothing but smile and walk by at least a half dozen times. Never helped me to deal with this crude nail person, just kept ignoring the situation and smiling. To make a horrible situation of bad care and bad attitudes worse this salon charges you to take your credit card! I never heard if that being done ANYWHERE ! I have heard of unreputable gas stations holding an extra dollar when paying by credit card at the gas pump, but that is refunded when they receive the amount due. I was charged for the foot bath pedicure, the tips she put on because she melted the originals and she asked for a tip, reluctantly given because I am not a rude person. The nail person is unskilled and speaks to customers as if they were her bothersome little sister and the owner just walks and smiles, letting the at the register rip off continue. Unless you like back woods, down home treatment stay away and no matter how much you think it will be great because it used to be..................it's anything but!
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January 2022 by Mark Korda
Very nice place donna does good work friendly atmoshere
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November 2021 by Christina Stephens
The first time I ever went there it was a good experience I thought I found the place close to my house that I can go to until this time this time I was left waiting after the appointment I made the lady didn’t talk to me at all maybe said a few words about my hair that’s it I felt awkward she was rushing it she was brushing through my hair really hard I just didn’t like the fact that she was going so fast while working on my hair she’s a nice person I was not a fan of the way she did my hair though
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July 2021 by Chris Stone
Took 2 picky teenage boys for haircuts, both very happy. Wish I got the styles name, she was amazing!! Found our new place. Thank goodness.Service: Haircut
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February 2020 by Christine Clark
I took my son for his first haircut and Donna was amazing! I will definitely be coming back.
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January 2020 by Colleen McDonald
Lindsey's the best! She consistently makes coming such a pleasant experience plus I always get so many compliments on my hair after I see her. Thank you!!
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August 2019 by Kaaren Petriga
Nice decor. Friendly polite staff. Welcoming atmosphere. Reasonable prices. Knowledgeable hair dressers.
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August 2019 by Lactose Theintolerable
Does a great job the only place I trust to cut my hair in the area. Very friendly and home like environment.
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August 2019 by Don Puza
Terrible customer service! Wouldn’t let my dog get groomed here! Pawning junk costume jewelry cheapening the experience.
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June 2019 by Kaaren Delaney
Nice decor. Friendly polite staff. Welcoming atmosphere. Reasonable prices. Knowledgeable hair dressers.
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May 2019 by Ryan May
Does a great job the only place I trust to cut my hair in the area. Very friendly and home like environment.
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March 2019 by Gail Williams
Great place
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January 2019 by Carl Sutton
Terrible customer service! Wouldn't let my dog get groomed here! Pawning junk costume jewelry cheapening the experience.
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December 2018 by Steven Morris
Awesome place to go where you get awesome experience and find out yourself
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July 2016 by Dead Head
I've been coming here for years. Everyone is very nice, but Donna is my favorite. She styled my hair for various proms, formals, and weddings, and she has always done a great job. There is also a little shop inside, with purses, jewelry, etc. Highly recommend!
