-
May 2024 by Heather W
I use to use the pharmacy at Rite aid in Edwardsville until they closed an automatically sent scripts to Kingston Walgreens which does not take the state insurance, that almost everybody in this area has. So then I called Walgreens and had my script sent to Rite aid in Luzerne. I called today to have it filled and was told to call Walgreens. I called Walgreens to be told that I switched them over to rite aid luzerne on January 12th, the day after my birthday and to call Rite aid. I call Rite aid back and the same person that told me to call Walgreens filled my script with no problem! Now why did this person waste not only my time but also the pharmacists time at Walgreens when they would have had my information in front of them?! All they had to do was just fill my script! Not send me on a wild goose chase. I get in the store and nobody can give me answers to these questions. They don't know who I'm talking about either. I asked for my scripts to be sent somewhere else and was told I have to have that pharmacy call for them. Tell me why I have a feeling I'm going to call that pharmacy to be told Rite aid has to call them? Does anybody know what they're doing these days? It sure doesn't seem like it!
-
October 2023 by jean eskandari
This Rite-Aid has the BEST customer service around. Pharmacist George came out to the curb in the cold rain to give my 92 year old mother a COVID booster shot today. George, thank you again for taking care of your customers as you would your own parents. You deserve 10 stars!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
October 2023 by Mike Molchan
The pharmacy is a joke been going there for years then was told by George the pharmacist our ins.was not being honored by rite aid anymore no explanation at all(commercial pay) putting my wife in a panick fortunately we were able to transfer to CVS thanks George for making us go to CVS no more line waiting because they have a drive thru but your front end are the best always there to help I mean that
-
August 2023 by Dee Shine
Luzerne & Edwardsville locations are the best. The employees are extremely friendly & helpful.
-
May 2023 by Lisa Kapitula
Very pleased with the friendliness and service at my local Rite Aid. Whether it is for items I need in the store or for a visit to the pharmacy, it has been a pleasure. They have always been quick to answer any questions as well as help me find items I may be looking for. Thank you.
-
October 2022 by Nick Hughes
Excellent service as always here at this location. The store manager is really nice and keeps the store flowing!
-
October 2022 by Admiral JED
Great service when needed!
-
September 2022 by cel lynn
Store is clean pharmacy associate is helpful but pharmacist needs to notify client if med is not immediately available for many reasons ASAP
-
September 2022 by Someone Surname
Clean, courteous staff, lovely pharmacy.
-
July 2022 by Dan Coll
It's a drugstore, what more can I say. At least their pharmacy technicians are personable, unlike the emotionless robots at CVS.
-
July 2022 by Robert E. Young (Bob)
Nice store , close to home.
-
January 2022 by Karen T.
My husband and I received our booster shots today. So easy and the staff was so courteous. When I mentioned to the pharmacist that my grandson also had an appointment but it was on Monday and the forecast was calling for a snowstorm; he told me he would fit him in today. How nice to see wonderful caring people. Needless to say, my grandson got his booster before he returned to college. I highly recommend this pharmacy.
-
December 2021 by Cyn
Holly is such a wonderful employee! Always so nice and welcoming. She was so patient with a new cashier when assisting her with my transaction. Always have such a friendly interaction there.
-
August 2021 by Annie
Patrick in the pharmacy is an absolute sweetheart, he seemed genuinely happy to help me. Rarely do stores have employees that have a friendly personality and go out of their way to help customers.
-
June 2021 by C Dr
Holly is such a wonderful employee! Always so nice and welcoming. She was so patient with a new cashier when assisting her with my transaction. Always have such a friendly interaction there.
