Trek Bicycle Spring House is a highly recommended bike shop with knowledgeable and helpful staff. Customers praise the staff for their professionalism, enthusiasm, and willingness to answer questions, ensuring a great experience whether buying a bike or getting repairs. The team, including Paul, Jeff, Brittany, and Mike, go above and beyond to assist with choosing the right bike, offering test rides, and providing valuable advice. They provide top-notch service without pressure to buy, making it easy for both beginners and experienced riders to find the perfect bike. The shop offers good value at affordable prices and has a reputation for quick, reliable service and excellent communication. Customers also appreciate their attention to warranty issues and bike maintenance, including triathlon bike work. Overall, Trek Spring House is a friendly, professional, and trusted bike shop that aims to meet the needs of every rider.
Paul at Trek is fantastic. He’s incredibly knowledgeable, takes the time to answer questions, and genuinely wants to make sure you leave with the right bike and setup. His service is top-notch and professional. Highly recommend working with him at Trek.
February 2026
Great customer service and turnaround when I took my gravel bike in for a tuneup.
November 2024
Great experience. Very helpful knowledgeable staff and didn’t feel pressured to buy. Highly recommend stopping in. Great shop too.
