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July 2022 by B H.
I ordered two bookshelves online, and paid for them. Drove 45 minutes to the store only to find out that they canceled one of the bookshelves without notifying me. Since I needed two, I just canceled the other one. So glad I wasted an hour and a half driving time and several gallons of very expensive gas. Thanks a lot guys.
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December 2021 by Peachy D.
I got my girlfriend a set of AirPods for Christmas from this target, but one of them didn't work so we brought them back to exchange them. After being told that we had to try a different location since the one we were out was out of stock. We called that target and they said they were in stock so we went 30 minutes out of the way to go to that target only to be told that there was a glitch in their system and that the previous Target (Lititz) had some. Well, after several phone calls and a wild goose chase, we ended up back at the Lititz store by a customer service worker named Alexa. She not only went to the back to check for the product herself, but when she couldn't find any, she helped us make an online order through the store to retain the sale price. Excellent store and excellent service. Thanks Alexa!
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January 2021 by K S.
Target's drive up services are so good, they deserve high praise. We were quarantined due to an immediate family member who brought covid into our house. I appreciate that the staff at Target follows all recommended/mandated safety precautions. Online ordering is very easy and using the app is a snap. My orders were ready far more quickly than I had expected. The system allows you to let the folks at the store know when you are leaving your house and they are waiting for you when you arrive. There was absolutely zero contact between me and the people who deposited my order into my trunk. This was a relief; I did not want to be the one who might possibly spread the virus to someone else. Kudos to Target. A+++