Lititz Mutual Insurance Company
InsuranceHours:
2 N Broad St, Lititz PA 17543 Hours
About Lititz Mutual Insurance Company
Lititz Mutual Insurance Company is a long-established business, founded in 1888, known for providing reliable homeowners insurance since 2009. Customers appreciate their professional and trustworthy service, especially in handling claims promptly and efficiently. For example, claims related to wind and hail damage were assessed quickly, and the company’s utility line endorsement helped cover expenses for water line breaks. Many clients find the rates to be competitive and the company easy to work with. Staff members like Nicole and Scott Lutz are praised for their helpfulness, compassion, and professionalism in managing claims. However, some reviews mention concerns about communication, with one customer feeling that a staff member spoke too quickly and lacked patience, especially for a sensitive individual. There are also remarks about employee conduct, with one reviewer calling out an employee as unethical. Overall, Lititz Mutual Insurance Company is seen as a dependable, professional insurer that values customer satisfaction, despite occasional issues with communication and personnel conduct.
Most Recent Reviews
April 2024
Unfortunately shortly after moving into our new house we had to submit an insurance claim. Nicole was helpful and we got the work paid for and finished in a timely manner. Thank you for making that happen. I would recommend this insurance company to anyone needing home owners insurance.
March 2024
Professional and customer driven firm. I appreciate their prompt response.
December 2023
I was surprised hearing the name first time from my local agent for Home owner insurance, but when he said that this company founded in 1888, I opted in. Good rate.
More Comments(57)
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