“I’ve been to Limerick, Audubon, Norristown and plus phone calls. They are such a nice group of people that work in those branches. I have moved to another state Florida where there are no Citadel banks but I choose to keep my accounts because they really go out of their way to help in anyway they can. Thank you Citadel for such great employees!”
“I had an excellent experience at this branch. I was my first time visiting this location and I am so glad I did so. The local banker, Kavitha, welcomed me right away and carried out my several requests in a professional and efficient manner. Her warm personality made my interaction with her so easy and enjoyable.
Great job Kavitha! I highly recommend this location to anyone looking for a nice branch to do your banking. Kindly, David”
“Just stopped in to deposit a check and was in and out in about 3 minutes. Tellers are overly nice. What I mean is they ask you questions about your day and plans while they are fulfilling your request. Not that I am against conversation, but I don't fall for the nice guy routine. I know it's their customer service plot to get good reviews, I just think we can do better as people being real and not the fony PR instructed by the boss to perform for the customer.
Wait until we get in our cars and drive down the street and see how nice we are to each other then...”
“Lynn at our credit union branch is a gem! She's always there with a warm smile and a helpful attitude, ready to assist with any questions or concerns. Her knowledge of the services and procedures is impressive, and she explains everything in a way that's easy to understand. But it's not just Lynn; the entire staff embodies this welcoming and supportive atmosphere. From the moment you walk in, you're greeted by friendly faces eager to help. The branch itself has a cozy vibe that puts you at ease, making each visit a pleasant experience. It's clear that the staff genuinely cares about their members, and that's what sets this credit union apart!”