They are amazing. The lady is very sweet and the hitch mechanic is very thorough. They very professional and make sure you are satisfied with your equipment.
June 2021
I scheduled an appointment for a hitch install. On a Tuesday for the following Monday afternoon. I drove 45 minutes to make a 4pm appt time. Only to arrive at the building and no hitch. I asked why they did not contact me the response was we don’t call you.The absolute worst customer service I have ever experienced.
April 2021
Dropped car off to get hitch put on at 7:30am, mechanic was due in at 11:00 am, called to see if done, around 1 pm, on hold 20 minutes no one answered, showed up at 2:30 pm, oops, mechanic didn't see invoice to do your car. Waited hour and half while hitch was put on. Sometimes s#*t happens, oh well.
