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February 2024 by Andres ZH
Worst Rite Aid around here.
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February 2024 by Mary Kelly
The place looked empty and the man cashier was sitting on the photo desk playing on his phone. Never have what I need. I had to wait until the guy realized I was waiting to be checked out...I had to finally say excuse me and his reply was oh I didn't see you there... Guess not
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October 2023 by Peter M.
Thank you to the pharmacist (Jennifer, I believe) who took extra time, which was busy before lunch, to patiently counsel me on the proper administration of the MMR and Hep B vaccine -- it saved me so much aggravation by not having to come back in 10 days if the proper protocol was not followed. Also, she saved me a trip back for the Flu vaccine. Also, thank you to the tech who patiently managed my expectations at the drop-off window. I am constantly amazed by the command necessary to be patient with people arriving in several directions-- a great experience.
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May 2023 by Jessica Rivera
I placed an order online for store pick up but I decided to give the store a call just to make sure the order went through on their end since it was the first time doing so. According to the gentleman, Jim, on the phone, my order was not showing up on their end. Having worked in retail before (including Rite Aid) I asked to come in if it helped to show them my order. Once in store, I was explained how they were having issues with their order system, which I can understand as I know not everything goes as it should all the time. Jim and Brianna were able to fulfill my order and Jim was extremely nice and helpful. Thanks so much for the help as I really appreciate being able to get the items I needed!
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May 2023 by AJ Taylor
So Today 4/20/23 I went to this location after I had to take my 2 infants to the hospital that sent prescriptions for my infant’s breathing, I get there at 1:28pm at the drive through with my infants in the car no one came to the window until they shut the inside gate she then tells me that they are closed for lunch break until 2 so I said “Ms Look I have my infants in the car here with me I made it here before 130 what am I supposed to do” she then told me she didn’t care and turned away from me, so I had to park and take my infants out of the car to wait in the store until a store manager asked me what was wrong and she went back into the pharmacy and got my Infants meds so they could breath. I would never treat anyone with children with a medical issue that way.
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March 2023 by J C
Staff is rude. Walked in to go to to the pharmacy noticed it was closed asked the lady what time they open and she told me 9 with an attitude and continued to do what she was doing. No have a good day , no nothing . As I’m walking out the other lady didn’t say anything to me nor did she greet me when I walked in . It’s 830 in the am and your already miserable…
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December 2022 by Carol M
Pharmacy dept always helpful when I have a question about perscription or other products. Not cluttered, clean atmosphere. Nice people
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December 2022 by Gregory van Baal
Arrived at this location at 11:10 PM on Wednesday 12/21/2022 and was informed by Poindexter (Rite Aid Associate), who rudely stopped me at the door, that they were closed as he shut that afformernioned door in my face before I could say anything. The hours of operation are confirmed on Google, so I drove 30 minutes to this Rite Aid just to be denied service by a former Tri-Lamb president. First and last.
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December 2022 by Alexandra Feszko
This Rite Aid is by far my absolutely favorite location especially for their Pharmacy. They have 1 pharmacists that is by far THE BEST PHARMACISTS I HAVE EVER WORKED WITH! Her name is Jen and she GOES ABOVE AND BEYOND for her patients!! I could not be more greatful and thankful for this woman who makes sure they have all of my medications on time every single month. She works her magic with coupons and discounts to make sure that I get the best price. She will call the drs to obtain new scripts, trigger prior authorizations, call other Pharmacies when they are all out of a medication and it's due to be refilled, will call insurance to work on things, maintains the best communication of any pharmacists I have worked with. I could go on and on but you get the point. Being someone that is on a wide range of medications does become very costly, paying no less than 5k per year for myself. Jen consistently does all she can to help her patients/clients to receive what they need on time and at the best cost for that medication. I'm so greatful because I know too many people out there need life saving medications and so on and they have Pharmacies and their Pharmacists seemingly could care less, give the patient the hardest time and don't do what they should because of their own personal opinions or belief system regardless of what the dr or patient needs or has been on for many years. The Pharmacy Technicians at this location are also awesome. There are 2 in particular that are always so happy to see you, so respectful and non-judgmental of you. They answer any and all questions and if they don't have the answer they will find someone who can answer your questions like the pharmacist on duty. I truly wish that Jen was the only pharmacists at this location because of how incredible she is with all patients.Tammy is the head pharmacists at this location and she does what she needs to do to fill or refill a patient's medications and is also VERY KNOWLEDGEABLE w/medications and any interactions. I have had some issues in the past with getting my medications filled on time but like all things you need to advocate for yourself and stay on top of things.I hope this review helps you to make a decision when choosing the right Pharmacy for you!STAY HEALTHY FRIENDS and GOD BLESS!
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November 2022 by Bart Peranteau
Staff are great, but the store is a mess. Never anything in stock when you need it, but always numerous boxes and carts waiting to be placed on shelves. This is an ongoing problem and it makes the store look dirty.
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October 2022 by Jaylene Rodriguez
I used to work at the Rite Aid on Morrell plaza for about 2 years, and was working as a shift manager. I would have never acted as unprofessional as the cashier AND the shift manager acted towards me today. I went to this Rite Aid location around 12 pm today where these two older Caucasian women were working. I simply asked the cashier for two 10’s in exchange for a 20, and she was visibly annoyed and said “I can’t open the drawer.” I asked “can you please call the manager up to the front to help?” She responded “She’s in the back.” I repeated, “Can you please call her up to the front?”The cashier sighs and walks to the aisle (she wasn’t even in the backroom), and I follow beside her. The cashier tells the “manager” “This girl wants 2 10s and I told her I need you to open the drawer.” The shift manager is on the floor stocking and says while visibly annoyed as well, “well technically I’m not supposed to open the drawer.” I said “I used to work at rite aid as a shift manager and managers would give change to people all the time.” She sighs loudly, doesn’t say anything and continues to stock. I told both of them they’re being unprofessional could’ve been nicer about it and left to Wawa, where a cashier HAPPILY gave me change.I worked at multiple rite aids (Woodhaven, Linden) and we always would give customers change if they asked. Even if they weren’t allowed to give me change, they could’ve told me NICELY and I would’ve understood. It’s their attitude and lack of customer service that made me write this long review now…it doesn’t cost a dime to SMILE or say “I’m sorry unfortunately I’m not able to open the register.” I wouldn’t have ever acted that way towards friendly customers who simply wanted change.
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August 2022 by Tracy Thomas
My whole family of 6 had a covid test 72 hrs.before, we went on our cruise 5 tests came back one was delayed by 2 days, because it wasn't sent out with the same batch this is totally unacceptable.Don't go to Rite Aid if you need a rapid 24 hour covid test!!!! I had to take the test over again at the cruise site , because the result wasn't back.
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June 2022 by tessa lobos
Love this rite aid,always gd service at pharmacy,able to get c-19 shot,not to bad on prices,the Morrisville riteaid is great as well. The only thing I dislike is the long automated speech when u call in refills
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May 2022 by fritz dg
This store is lacking in customer service very rude male agents they won't open the window and say they can't hear you after they kept you waiting at the window forever before they came and just stand there saying nothingThis store is one of the worst locationsAnd I may change it soon
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May 2022 by Nicole xo
Every time I come here to pick up my medication the pharmacist is just extremely rude. You could come in there ask the man how he's doing and he literally just stares at you like you're crazy. I understand being understaffed and whatnot but geez they could at least say hi.
