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April 2023 by Danielle Johnson
She’s absolutely amazing and professional
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March 2023 by Paul Silvestre
Well, being our 15th Year coming to Jackson Hewitt Says it all. Integrity, honesty and professionalism.
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March 2023 by Laura Leoscher
MY EXPERIENCE WITH JACKSON HEWITT HAS BEEN A NIGHTMARE AN ABSOLUTE NIGHTMARE... EXCEPTIONALLY UNPROFESSIONAL... EXCEPTIONALLY UNPROFESSIONAL WITH HORRIBLE BUSINESS ETHICS...... HORRIBLE SERVICE ..FIRST, THE OFFICE IN BENSALEM F'ED UP MY TAX REFUND, MARK IN THE SPRINGFIELD OFFICE SAID HE WOULD FIX IT, DID NIT FUX, DID NOT DO JACK TO HELP NE, GHOSTED ME, THEN THIS OFFICE SAID THEY INVESTIGATE AND CALL ME BACK AND HAVEN'T . THEY ARE NOT EVEN ACCREDITED BY THE BETTER BUSINESS BUREAU PROBABLY BECAUSE IF THE EXCEPTIONALLY UNPROFESSIONAL SERVICE .... DO NOT USE THEM ... DO BOT USE THEM .... YOU HAVE BEEN WARNED
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February 2023 by Kristen Krit
Carol and Marlene also Bill are amazing friendly people!!!
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May 2022 by Lorraine Conway
My husband and I always seem to have good intentions of having our taxes done early since we have all the paperwork together and ready to go, but as it goes our procrastination puts up to the day before the taxes are do to make the appointment.We have been going to Jackson Hewett in Levittown, Pa now for 4 years. Every time we call, they are always kind enough to squeeze us into their schedule.Donna helped us with our taxes this year.She was so easy to work with and as pleasant as can be. We were out of there with a smile on our face and a refund coming to this retired couple. The best thing that Donna was able to assist us with this year was the stimulus checks we received for 2021. Neither my husband nor I could remember if we received the full $1,400 each, so Donna was able to give us the website link to the IRS so that we could create an account with them to find out what was the amount.We will be back again next year for Donna's help with our 2022 taxes.
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May 2022 by JIM Martin
They were friendly,nice ? an helpful answerQuestion's...
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February 2022 by Alba Arias
I LOVE LOVE working with Carol. Carol has been doing my taxes for the past 5 years. She is amazing. She makes you feel comfortable and appreciated. My husband and I would go anywhere else. All the staff are friendly and respectful. This is the place to go!!!
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February 2022 by Tycina Richardson
I love going to Ms Carol at the Levittown Pennsylvania location and she so great and knowledgeable….
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December 2021 by Liz M.
Great for getting back my return before the government releases the funds. Makes taxes quick and easy!
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April 2021 by James Thiel
2020 was my first full year as a homeowner, so I decided to have someone file my taxes for me. I'm glad I did! Ms. Henry was prompt, friendly, and knew exactly what questions to ask (working from home, etc). The process couldn't have been easier. Glorious!
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March 2021 by Kenneth-Nelson Blasius-Godshall
Very happy with your service.
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March 2021 by Angela Walker
I don't understand everytime I try to get my information I can't
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January 2021 by deytook ourjobz
Booked an appointment for today at 11 amTax pro was late and was rude. Then proceeded to tell me that I wasn't in the system and I had to wait after another appointment. Will never attempt to do business with Jackson Hewitt again. Been a few years since and nothing has changed.
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September 2020 by Lisa S
I had went here in April to have my taxes done, never received my refund, got a letter from irs saying they were reviewing it, left a message asking them why and never received a message back from this place ,now September and still no refund?!?! Never again will I go here.
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June 2020 by Lisa Barnelli
I had a 10:00 AM appointment, but no one was in the office. I waited until about 10:15 and called to see what the problem was. The man who answered was off-site, but he called the woman who was supposed to do my taxes. Apparently, she had an "issue," and was running late. The man said she'd be there in about 10 minutes. At 10:35 I called again and the man didn't answer. At 10:40, I decided to leave. No one followed up with me, no apology, nothing! I still can't believe that an established company would behave in such an unprofessional manner. I will never use them again, and I suggest whoever is reading this review doesn't either!
