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March 2024 by Brian Khan
Terrible company. When you have to pay for shipping back because the shoes are too small. Ridiculous. Never again.
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March 2024 by Jake giovannucci
Ordered online and was sent 2 different sized shoes 2 days late. Thanks for absolutely nothing
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March 2024 by MJS
Hibbett sports levvitown pa, takes their phone off the hook on purpose, tried calling that location for the past 5 days straight and it's a busy signal, how does a business just take the phone off the hook ..crazy as hell. and this the only location that is doing it, so I know it's being done on purpose. Very unprofessional.
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February 2024 by Sonya Lakes
I had a very pleasant experience. The employees were very knowledgeable and helpful. I would recommend this location to everyone. The customer service was off the charts.
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February 2024 by Belle Perez
DO NOT BUY from this store, my order got messed up twice. The first order they sent me two left shoe which I returned and reordered the same item and the second time they sent me two right shoe. This is a complete fiasco. I waited about 3 to 4 weeks in the process of trying to get my order right. This is the worst store. Obviously they’re not paying attention and are not doing the I’m job right.
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February 2024 by Beverlee Green-Hines
Joshua is always a pleasure to shop with..he goes about and beyond to make sure that I leave as a satisfied customerRob is also a great help with getting me the perfect footwear. His suggestions are always a hit!
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February 2024 by Mike Ingram
Great customer service at the Levittown store!! Very neat, organized, and professional staff! A1 team there and my order was right and exact.
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January 2024 by J. A.G.
I’m seriously starting to not want to purchase from this site because it’s the second time I questioned the product I received because one of them looks like a badly store display that everyone tried on and it was the last pair and they went ahead one send them to me I might just return them backP.s I replied twice and to this day there has been no response Pertaining to my query was hopeful they would have done the right thing.
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December 2023 by Hopeless Romantic
DONT BUY FROM HERE!!!! received a tracking number 4 days ago, but sneakers was never handed to the courier. The manager JOSH was very rude and short. gave me customer service # to be told the sneakers didn't leave the store. he said he shipped them, because he remember shipping a 9, when i order a 9.5. Very fishy to me. he also stated its out of his hands once UPS or FEDEX pick up...but my tracking says USPS. calling my bank and will never shop with them again. i should have read the reviews first. SMH
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November 2023 by James Teel
I won the raffle for the Air Jordan 4 Olive and they were waiting
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October 2023 by Kelly Daley
The Levittown location has amazing staff always attentive and knowledgeable! Sometimes the selection in store is a hit or miss.
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October 2023 by T Jones
If I could rate this company 0 stars I would have. This was my 1st time ordering from them and my LAST! I ordered online and they sent me a completely different sneaker than what I ordered. I will NEVER order from here again that’s a promise!
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September 2023 by Justin Kaplan
I order off Hibbetts website because they run good promotions and have great sales on name brand clothes. I will continue to use Hibbett as my go to store for online shopping.
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August 2023 by Felicia Suggs
If only we'd read the online Yelp reviews before ordering. My daughter purchased some sneakers, that have still yet to arrive. When we contacted FedEx, the supplier represented they could not share any information, and we would need to contact the shipper. We contacted Hibbett, and similar to the experience of other Yelp reviewers, the customer service representative was completely unhelpful.In an era where retail stores are struggling to stay afloat, the level of poor customer service that continues to exist, and quite frankly grow, is still rather shocking to me.For our part, after reviewing some of the reviews and based on our situation, we will be contacting the Consumer Affairs Department within our state to ascertain if any violations may have occurred.Again, customer service can make all the difference in the world. A little help goes a very long way. In this instance, the failure to offer the most basic level of support and care has led us to ascertain what, if any, legal recourse we may have.
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August 2023 by Nat James
I am very disappointed. I ordered the black and white dunk lows in a women’s US 7 and when I received my order, in the box was a size 7 and a size 9. Two completely different sizes in my box. I spoke to a representative and she told me they don’t do reshipping so I would have to return it and reorder it. I told her that the shoe is sold out and removed from the website completely so I would have no luck with reordering my shoe and if she has any idea when the shoe would restock. She tells me once shoes are sold out they don’t restock. I am completely devastated as I been wanting these shoes for over a year. I’d give them 0 stars if i could.
