-
July 2024 by Pamela Fox
Carmax sent me over to replace my battery! The service was great! They were so friendly! Their relationship with Carmax is something to mention- it made the experience easy and fast! Thank you Mark!
-
July 2024 by Lena Kharuk
I came in to do a wheel balance. My husband double-checked if lug nuts were torqued to spec, as it is not good for the car if they are not. Lug nuts were over torqued, impossible to undo. He broke the wrench while trying. What if something happened to the tire, and I needed to take the wheel off? It would be impossible. We came in to torque lug nut to req specifications - 80lb/ft. They were refusing to do it, stating they did everything correctly, and when they eventually agreed to, they showed they were annoyed but corrected the issue.
-
July 2024 by Steve
Excellent customer service, and they make sure you're taken care of without charging you for things you don't need.
-
July 2024 by UkrainianKnight1
Terrible service. They have somehow managed to lose their own computer generated quote for repairs. When called to confirm that the tires will be in stock for scheduled appointment, they said we don’t see the quote. Are you joking? On top of this, very rude and disrespectful staff, be warned. Stay away from this location. Other Goodyear locations have been so much more prepared and with much more friendly service. Just this specific location is Terrible. Would not be surprised if they actually cause more damage to the car than the actual repair needed the way this location does business.
-
July 2024 by Tom Liszewski
Making an online appointment is useless. This wasn’t the first time but it is my last. I arrived at 7 AM only to hear I’m not on the schedule and then they start telling me that some morning employees couldn’t make it in, like that’s my fault. I’m no longer a Goodyear customer.
-
June 2024 by Chuck Batdorf
I arrived early and Scheduled work was completed in a reasonable time.
UPDATE - Today was just the opposite. I waited with 3 other people for 75 minutes and nothing moved. I took back my keys and I will not return after going there for 32 years.
-
June 2024 by Jessica Williamson
I have always had a great experience here. They are always quick and take great care of my car. They have my business.
-
June 2024 by Praneeth Annam
Crew is helpful and knowledgeable. Helped me with what I needed.
-
May 2024 by Roy Gillz
Horrible place. Not professional, you’ll sit and wait for hours and they won’t have answers as to why your appointment time is not actually your appointment time.
-
April 2024 by Nathan H.
Unfortunately I ran over a screw and had to get my tire patched. I stopped by the store, and they got me in later that afternoon for a fix. Great pricing and didn't get an unneeded upsell for tire replacement... Honest people with great service...
-
April 2024 by Christian Stevens
Horrible experience they lie to you with cheap tire prices, then come in and they don't have em in stock. But wait we have expensive tires on hand now! Don't go here use Mavis Tires 3 min down the road. Got my tires at Mavis saved $100.00 and got the same tires.
-
March 2024 by Me Silly
Got a set of tires for my vehicle here. Not only were the rebates great, but the service was outstanding. The service reps gave me a detailed quote, explained everything really well, helped me get the most rebates possible. Will definitely get my next set of tires here.
-
February 2024 by Angelique Flynn
This will be my new auto repair shop. The people were so nice and communicative. The waiting area was clean, warm, and had amenities like phone chargers, outlets, and coffee. I felt like they were honest and trustworthy and judging by the number of customers that came in throughout the afternoon, I can see why they have 4.5 stars on Google. Highly recommend.
-
December 2023 by Nicki Bratz
They nailed each issue and didn't try to sell me anything I didn't need. Great work staff and mechanics
-
September 2023 by Dave Allen
Staff is very friendly and well trained .the facility is clean and comfortable waiting area. I would definitely recommend to anyone looking for automobile tires and service.
