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September 2023 by Syd L
Polite, quick and efficient.
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June 2023 by Dmitry Bebnev
They have not been able to release security deposit since April, BTW my account is clear according to them. Most of the time they are just ignoring, or telling me fairy tales, I paid by card and they told me check has been already sent, which I have never seen. Don't understand why they can not release my security deposit on my bank account as it was previous time.
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February 2023 by jolicoeur jacques
I have done business with them , there are the best ..shout out to Brian
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July 2021 by Carmella Downing McGonegal
Had horrible experience. Dailey rate changed from $40 a day to $109 for a Chevy Malibu that smelled like cigarette smoke. First time I made a reservation they had no cars available when I went to pick up my car. Do not recommend how they handled both situations
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June 2021 by Dustin Woods
Great staff who are super friendly and very helpful.
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May 2021 by Kyle Kline
Gave me a card at was half running and had no speedometer had a kilometer meter in it but junk
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April 2021 by Christopher Lesko
Very professional, and quick.
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October 2020 by Alexander Kardos
Absolutely Horrible customer service. Guys are negligent and so are representatives. Manager at branch has also used very inappropriate dialogue with me.I commercially rented trucks and had to swap 6-10 times because trucks had so many problems.They have charged me incorrectly multiple times, have not reimbursed me on gas or an Uber Rude I had to take because truck broke down without contacting area manager.They will try to place every damage claim possible on the smallest issues Like scrapes even when these trucks have 100,000+ miles on them. Could go on with more issues.Extremely disappointing in enterprise and branch.NOT using again.
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August 2020 by Jerald Gladden
Great customer service. Chris stays on top of everything even during peak time periods. Great service at this branch.
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April 2020 by Mercer General Construction
Good people and service
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February 2020 by James D.
This place ruined our day! Before i lived in the USA i booked a car here so me and my family could drive down to DC and see the capitol. I booked the car 2 days before and got there early so we could spend the day in the city. When we arrived there we were left standing there for ages while we waited for someone to serve us. eventually we were served and spent some time filling out the paperwork and showing our passports etc. they then stated that they needed a US credit card to rent the car??? I after trying to explain that we didn't have a US credit card as we were not residents, they stood firm and said NO. I informed them that it wasn't on their website policy and they just said NO. By now i had wasted so much time at this terrible place and now had to get in my car and find a better rental place. Thank god for Budget rental on street road! They happily used our British cards and the rental went through without a hitch. they even gave us a free upgrade when they found out i had just returned from fighting in Afghanistan. Budget saved the day but it still meant that we lost about 2 hours of our day and ended up hitting rush hour traffic which cost us about another hour so our day was cut very short. this place either needs to update their policy, educate their staff or make it clear to non-nationals who wish to rent a vehicle.
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February 2020 by Ed Konschak
Rented a ¾ ton pick-up and requested the ability to tow which comes at a surcharge – Figured it would include a tow hitch & ball mount – It Does Not. The hitch was there but when I asked about the ball mount, I was handed a Receiver Adapter (reducer sleeve) and was told they do not provide a ball mount and ball
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November 2019 by IRON BIRD
The have many trucks on site . If you call the tell you we have nothing .
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March 2019 by Deborah Thompson
Same as previously stated
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June 2018 by Lars Crooks
The staff has been very helpful for business needs and rentals. My car was damaged in their parking area and they won't return my calls regarding the damage. Caveat emptor
