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July 2023 by Bear Jew
Brought my car in because the check engine light came on and had been sputtering periodically. When I was on my way into the mechanic, the check engine light went off just by chance. John explained that the computer showed old history codes but it shouldn’t be a concern since the check engine light was off currently. I was due for an oil change, tire rotation and annual inspection anyway so I told him to do the inspection while it was there. He told me I needed new tires to pass inspection. Funny that he failed to mention the cracked exhaust manifold, destroyed catalytic converter and destroyed O2 sensor which would have been obvious if an adequate inspection was performed. Given the fact that I was experiencing symptoms prior to bringing it in, the history codes the car threw when he ran the computer on it and the fact that extent of damage doesn’t occur overnight, it is obvious that this oversight could have potentially caused more damage than I initially brought it into him for. Bottom line is, do your own research and listen to word of mouth when it comes to mechanics. Don’t rely on the Google review when it comes to this guy. Go see Scott over at H&S Motors and he’ll take good care of you.
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March 2023 by Chris G.
Produced what was offered and in very timely manner and very professional. Would recommend to everyone..you can tell the prIde owner takes in his business by the clean and organized the front of the shop
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February 2023 by Matt Peterson
Very impressed! They took me in for an estimate within a 1/2 hour of receiving some very poor service advice from a local dealer. He puts his customers first and is someone you instantly trust. My family will be coming back for all our auto service needs.Service: Transmission
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February 2023 by Lydia Elliott
I have always taken my vehicles here for oil changes, inspections, and most recently, got bumped in my work parking lot, and was able to stop in, and have them put it back, good as new (minus a tiny bit of paint, but no dent or cracked headlight so its PERFECT!)Service: General repairs & maintenance
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January 2023 by lions1996
Needed a state inspection quick and they fit me in same week. I think I found my new "car place". Reminds me of my previous car guy who retired and I've been looking ever since.Service: Vehicle safety inspection
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November 2022 by Mark Southworth
Had a vibration after installing wheels myself, called late in the day and asked to have them balanced.They fit me in on short notice and out up with my me as I'm quite picky about my car. I was out the door in under 30 with them being after hours. I still had a vibration (it ended up being an issue that I most likely caused) he fit me in a day later fixed it and didn't charge me.
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October 2022 by tayush mukherji
We just moved from Ephrata to Lemoyne and didn't know where to take my car for inspection. Wonderful experience with West Shore Auto. They got me in quickly. Mind you you will still need to make an appointment. They are honest and don't try to nickel and dime you. I just got an inspection done this time but will be back with both our cars needs from them. Definitely recommended.
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October 2022 by Amanda Bachman
I scheduled an appointment for my car inspection - 1 week wait period.Great customer service ✔️ honest ✔️ efficient ✔️ I will use this place for my future car needs!
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October 2022 by Kathryn D.
My car was due for inspectionand my problem was physical therapy three times a week. Monday, Tuesday,, and Thursday. I was scheduled for a Wednesday and with a drop off for Tuesday after physical therapy. They found a minor exhaust leak and offered to put a sleeve on it. I was pleasantly surprised they got inspection done and the sleeve on Tuesday so I could have my car back the same day. Their timing and cost for inspection and the sleeve fix was very reasonable. They were honest with me, got the job done a day early, and didn't charge me a fortune for the work. They now have a new customer and I will be going back for an oil change
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June 2022 by Alan Price
My daughter needed her car fixed before a road trip to Denver, John at West Shore was outstanding and took care of her. Got her in quickly, kept her updated throughout and did quality work at a reasonable price. Long story short, Thanks West Shore for taking care of my girl!Service: Engine repair
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February 2022 by Juan M
Best shop in town! The team knows how to repair and take care of a car and they are honest when they give you an estimate or you have questions
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October 2021 by L VN
This guy John is the best, great service, reasonable fair place. I work on cars somewhat, but now I don’t have enough time or knowledge, it’s just a load off my mind to have a mechanic I actually trust. Thanks for being that way
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September 2021 by Brandon Sheaffer
Friendly and knowledgeable staff that are honest and will work with you. Took my car in for inspection. Needed a new tire and repair to my e brake cable tensioner to pass and they got it done for a very reasonable price. Will definitely keep coming back and make sure my family starts going here
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June 2021 by Bruce Tretter
John and his team at West Shore Auto Care are outstanding car repair professionals. My power steering blew out (with smoke) on the highway on my way from NY to NC. Napa Auto Parts recommended West Shore. It was a Monday. John said he was packed busy but would try to work me in. 5 minutes later, he got me in, found a hard to find part, and had me on the road in 3 hours. While waiting, I heard and saw John relate to customers honestly, directly and always with highly professional care. Thanks, John, Ray and the rest of your team. I'll never forget your terrific help that I now know is exactly consistent with the way you do business.Service: Steering/Suspension
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January 2021 by Katy Delves
These guys are so great! They are quick to respond, always give you all the info and get approval before fixing and just pleasant to deal with. I’ve had two cars repaired there and couldn’t be happier!
