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September 2024 by Josh Vandewater
I had originally called John here at West shore auto for a look over on my car just to figure out what needs to be done within a hour I got call about everything we need to do today and for future work .
John was not only fully honest and gave me estimates on everything which beat alot of competitors prices. He full explained everything that we needed for the future in detail. He had fit me in for service that wasnt planned nd did a spectacular job,I had my rear brakes done for a lot cheaper then I was going to get them, originally I thought it was all 4 but John had assured me they're still good and gave me estimates on future work for amazing prices.Not only was John nd his team extremely fast and precise with their work their customer service skills really make this place shine over a lot of shops. I highly recommend John nd his team at West shore auto if u need anything for your car. I will definitely be coming here for future work.
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July 2024 by David Komykoski
By far, one of best mechanic shop around. Will not over charge and get the work done right the first time. Highly recommend!!
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May 2024 by John Storey
Honest, great work. They do more than expected.
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April 2024 by Tyler Carvell
Trustworthy to the actual laws for state inspection and did not search for extra work to up charge. He has the consumers interest in mind. They are busy but worth the wait.
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March 2024 by V Espeland
I gave up going to the dealer and I only go to these guys now. I love it here!!! There’s never long wait, they are thorough, they get stuff done, it doesn’t cost a bazillion dollars…they’re awesome!?
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February 2024 by Daniel Finch
I've been driving for 37 years and dealing with mechanics for just as long. At this point, I wouldn't want to take my car anywhere other than West Shore Auto. When my family discovered John's shop a few years ago, we became instant fans. His ability to accurately diagnose and then prescribe the right solution, economically, is second to none. Add to that his honesty along with an encyclopedic knowledge base, and you end up with one of the greatest assets to drivers in Central PA. Thanks for keeping my whole family safely on the road!
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January 2024 by Tom Brennan
Just moved back to the area and will miss the great 11th Street Auto in Philly (11th & Christian) but I follwed the reviews to West Shore Auto and now have my new local garage. Did a Pa inspection and a power window fix in a very reasonably priced and timely way. Thanks, John.
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January 2024 by Jillian Martin
John and staff are honest and to the point. You either need something or you don’t. As a woman, I have never felt taken advantage of or talked into extra services I didn’t need. Since my last mechanic retired, I have finally found my go to shop. I highly recommend them!
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July 2023 by Bear Jew
Brought my car in because the check engine light came on and had been sputtering periodically. When I was on my way into the mechanic, the check engine light went off just by chance. John explained that the computer showed old history codes but it shouldn’t be a concern since the check engine light was off currently. I was due for an oil change, tire rotation and annual inspection anyway so I told him to do the inspection while it was there. He told me I needed new tires to pass inspection. Funny that he failed to mention the cracked exhaust manifold, destroyed catalytic converter and destroyed O2 sensor which would have been obvious if an adequate inspection was performed. Given the fact that I was experiencing symptoms prior to bringing it in, the history codes the car threw when he ran the computer on it and the fact that extent of damage doesn’t occur overnight, it is obvious that this oversight could have potentially caused more damage than I initially brought it into him for. Bottom line is, do your own research and listen to word of mouth when it comes to mechanics. Don’t rely on the Google review when it comes to this guy. Go see Scott over at H&S Motors and he’ll take good care of you.
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March 2023 by Chris G.
Produced what was offered and in very timely manner and very professional. Would recommend to everyone..you can tell the prIde owner takes in his business by the clean and organized the front of the shop
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February 2023 by Matt Peterson
Very impressed! They took me in for an estimate within a 1/2 hour of receiving some very poor service advice from a local dealer. He puts his customers first and is someone you instantly trust. My family will be coming back for all our auto service needs.Service: Transmission
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February 2023 by Lydia Elliott
I have always taken my vehicles here for oil changes, inspections, and most recently, got bumped in my work parking lot, and was able to stop in, and have them put it back, good as new (minus a tiny bit of paint, but no dent or cracked headlight so its PERFECT!)Service: General repairs & maintenance
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January 2023 by lions1996
Needed a state inspection quick and they fit me in same week. I think I found my new "car place". Reminds me of my previous car guy who retired and I've been looking ever since.Service: Vehicle safety inspection
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November 2022 by Mark Southworth
Had a vibration after installing wheels myself, called late in the day and asked to have them balanced.They fit me in on short notice and out up with my me as I'm quite picky about my car. I was out the door in under 30 with them being after hours. I still had a vibration (it ended up being an issue that I most likely caused) he fit me in a day later fixed it and didn't charge me.
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October 2022 by tayush mukherji
We just moved from Ephrata to Lemoyne and didn't know where to take my car for inspection. Wonderful experience with West Shore Auto. They got me in quickly. Mind you you will still need to make an appointment. They are honest and don't try to nickel and dime you. I just got an inspection done this time but will be back with both our cars needs from them. Definitely recommended.
