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August 2025 by Gorantla Sreenivas
Nice place and very friendly staff.
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August 2025 by Kayla
Everytime, without fail, UPS Lemoyne is INCREDIBLE. Easy drop offs always. Michelle is always happy and cheerful in the mornings when I drop off and makes my day! A great location.
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July 2025 by Darth Awesome
I had a phenomenal experience here. The ladies helped me out with the fingerprinting machine and troubleshooting and had endless patience for me. Lovely people!
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July 2025 by Sam Burns
Trying to send docs internationally, they quoted $400. Website says $294. Excuse: “that’s the website, we are an independent store”. An independent store not getting my business.
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June 2025 by Parampreet Singh
I once went to send a parcel overseas and the staff was very friendly and helpful with all my questions and made sure that my package was delivered to the right place and on time.
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May 2025 by Arvinder singh
My experience at UPS Lemoyne store has been exceptional. I was greeted with utmost respect and the employee took great care of my shipping needs. They also have shredding along with finger printing service. I strongly recommend this store and wish their employees all the best.
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May 2025 by Singh Travels
We use this Lemoyne store for returning Amazon products as well as shipping. They are true professionals with great customer service. I recommend this store to everyone as you will get exceptional service always.
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May 2025 by David Wise
Even though the advertise Notary Services they don’t have any here
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May 2025 by Julie Lawyer
The last at the counter was very unprofessional. Rude.
If I treated a customer like that, I'd be fired
What's up with no receipt upon drop off. Total bs.
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April 2025 by Lillie Strowbridge
I really love going into this ups store Michelle is great. She always helps me,treat me really good, the other employees is good as well. One thing I do no we can't please everyone but we can try. Thank you Michelle. Lillie
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April 2025 by rprimrose1
Consistent, excellent service.
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April 2025 by Daniel MacGregor
Rude employees, they really don't care. They don't say hello, they don't acknowledge customers are even there just scanning and moving boxes. I guess they just aren't happy with their life choices or UPS doesn't pay them enough to say hello. Also they charges $4 just to print their own shipping labels. Which makes no sense. I'll just be going down the street to Mail Room Etc instead.
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March 2025 by C MAN
Sadie did an amazing 👏 job great Customer service
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March 2025 by Shawna Ewing
No customer service from woman at front desk. She clearly was miserable.
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February 2025 by Darya Zaytseva
Update as of Feb 12,2025:
The team here continues to be incompetent and lazy. I called them for months continuing to ask for my refund for the overnight package that took days to get to its location thanks to no help from this team. Turns out this lazy team didn’t submit the refund request within 15 days so now I’m SOL. I’ve lost $106 due to these people’s lack of any kind of basic customer support! They continue to never answer their phones, the manager Michelle is somehow never there, and after being told they didn’t have an email since they don’t answer phones now I’m being gaslit by their corporate line saying I should have looked online for the email and they can’t help me without an email correspondence. Just don’t go here.
Original post from Dec 5, 2024:
If I could rate this place any lower I would. DO NOT GO HERE IF YOU NEED TO OVERNIGHT A PACKAGE. The staff is incompetent, unhelpful, rude, and has no sense of urgency. After paying $106 to overnight an urgent package to Chambersburg (mind you only an hour away from this location!!!!!!!) I was put through 5 days of hell.
Let me start off by saying the first time I called to check on the status of the delayed package (since I was guaranteed delivery by 10 AM) I was gaslit and told I was confused and the delivery time frame is 10-12 PM (believe me I confirmed multiple times for $106 that it would be there before 10AM before hand and the tracking link confirmed my understanding was correct). This woman proceeds to tell me I’m wrong but I urge her to check. And of course I was right and she was just trying to take an easy way out.
They proceed to tell me my package had been sent to KENTUCKY by accident, but continue to assure me that they will track it and email me with updates. PLEASE guess how many emails I got? Zero. None. Nothing. Every time I called back asking for updates they said they’d call me back and that the store was busy and they apologize. After I’d had enough I reached someone from UPS corporate who thankfully had a brain and was a smart human being who helped me get my package to the intended location after 5 DAYS. Meanwhile this incompetent staff continued to be clueless and useless.
Finally the package arrives on Tuesday (AFTER GOING TO KENTUCKY NOT ONCE BUT TWICE) and I call back to this store on Thursday (believe me against my will - I was advised by the kind man with a brain to call the store because he couldn’t help with a refund). So I call back and the same rude and incompetent lady tells me she’ll call me back, I calmly tell her I have heard that before and I don’t trust her to call me back and would like the refund she promised and OFFERED HERSELF several times she would give me ASAP. After 12 minutes, you guessed it she hangs up!!!!! I called back 5 TIMES and NO ANSWER!!!!
I have now reported all this to UPS and my advice if you are thinking to go to this store is DO NOT GO!!!!!!!!!
