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“Called them stopped by for the WiFi now being offered in my area very courteous and knowledgeable young woman helped me through the whole process very pleased and highly recommend for sure thank T-Mobile”
“Brian was incredibly helpful to us today. He helped us upgrade to a more modern plan and allowed us to capitalize on several discounts to add a new line to our account. He answered all of our questions and explained all of the details of our plan changes. Would definitely recommend the Etters store and Brian for all of your Verizon needs!”
“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”
“Morgan was exceptional in helping us get our new phones set up! She's very knowledgeable, professional and a genuinely kind and friendly person! I highly recommend her!! She's a true blessing!”
“I went to the colonial park T-Mobile first because my phone was frozen since the morning to see if they could help me and I can get another phone and the person who helped me there told me that there was nothing they could do…. and sent me to the Jonestown road T-Mobile and
Jamie Zerance helped me and was very kind after giving me several options…I was undecided what to do and she tried to fix my phone until she fix it…..
Thank you for your help
they should have more employees like you.”
“We had an awesome experience at this location. Chris welcomed us and helped us, despite us showing up 20 minutes til closing! Chris was patient, knowledgeable, and met all of our needs.”
“The team at the enola location was mors than helpful and exceeded expectatioms from prior visits. They explained all the promotions to the fully extent and got my bill cheaper tham verizom with more lines.”
“I recently had an outstanding experience at the T-Mobile Retail Store located at 4957 Carlisle Pike, Suite F, Mechanicsburg, PA 17050.
I encountered persistent connectivity issues after purchasing a new phone and obtaining a T-Mobile SIM card from a store near Hershey, PA. Despite numerous attempts and hours of troubleshooting at the T-Mobile store near Hershey, my phone wouldn't connect to the network. It was then that I turned to the T-Mobile shop in Mechanicsburg for assistance.
Despite primarily serving regular customers, the store manager in Mechanicsburg agreed to help me, a prepaid customer, in resolving my connectivity issues. The manager took the initiative to contact the prepaid customer helpline on my behalf. His patient explanation and determined advocacy ensured that my issue was addressed and resolved.
Throughout the entire process, the manager at Mechanicsburg exhibited patience, diligence, and empathy. Despite encountering resistance from the helpline personnel, he remained steadfast in his commitment to resolving my problem.
Thanks to his tireless efforts, my phone is now fully functional, and I owe it all to the exceptional manager of the T-Mobile Retail Store in Mechanicsburg, PA. I am immensely grateful for his professionalism, expertise, and, above all, his unwavering commitment to ensuring customer satisfaction. If you're ever in need of exceptional service and support, look no further than this outstanding T-Mobile location.”
“After a long night of going to other tmobile stores and Walmart just to get a phone. I walk into this store and the young man Jett took care of me and set my phone up perfectly for me. He went above and beyond to make sure I was good from the time I walked in till I left the store . He is has good customer service skills an takes his time with no rushing to get you out or play on his phone like most people do . Again great job Jett your general manager should be happy to have you . I wish you the best always in the future. Stay great man!”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”
9:00 AM - 6:00 PM
2801 Valley Rd, Harrisburg
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“I had a perfect experience here. I came in on Saturday to trade in my iPhone 13 Pro for an iPhone 15 pro. The rep, Samuel, was so kind, funny, and caring. He helped me pick out a case, explained everything in detail, and was just genuinely happy to be helping me. Customer service like that goes a long way. What a good, decent human. We could use more of that in this world. I will definitely be returning in the future.”
“Great experience with Ashley and Corrado at exfinity Harrisburg . We have to drive about an hour's drive but they are the best of the best. They take their time and are very patient and kind in helping us. Thanks to both.”
“came in to the store to exchange my S24plus for flip 6, would not have happened if it were not for PEACE working! He saved the day and assisted a new employee to help me complete the exchange. he was very professional, knowledgeable and seems like a valuable employee. i really enjoyed talking with him and hope he is working if i ever have an issue. give him a raise asap!”
“They were absolutely great, my companion was having a terrible time getting into his app due to another stores mistake. The young lady that helped was able to fix us up and cleared up the issues. We will be going to this store from now on. Thank you so much.”
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“Zyaire, at the Verizon store location in Lemoyne, PA, has been a great help to my family, in our recent trade-in of 4 phones. He also helped with transferring information with much patience, tech-savvy, and support. A 3rd trip back for more help, and he greeted me with a smile and was eager to help. I always go to the Lemoyne Verizon store, as there is little to no wait time to be helped, and always great service. Thanks, Zyaire!”