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October 2023 by Wayne Spencer
There are not very knowledgeable or helpful
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July 2023 by Kevin Covey
Overall very Expensive. Apparently most of the prices on the sales floor tags are incorrect. The vehicle battery I didn't buy was $10 more on their computer than on shelf tag. A guy named Greg let 2 uniformed guys from a local garage in town on his computer to help with their shops pricing rather than help me find my battery ( he needs more counter help and to clean up his mouth, " f bombs" coming out with the 2 hispanic guys on his computer) Rick , who came off the floor and helped me was nice...honestMoral of this review...go where service and prices are better...
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July 2023 by Rebecca Jones
Lester went above and beyond to help me. I am so appreciative that he was there and could assist me. He really was great!
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July 2023 by Eddie Perez
They're a little expensive you better off buying a part online ordering it and having it come to your house and have a mechanic put it on for you got to find a mechanic that's willing to put the part in for you there's a lot of mechanics that don't want to do that they want to overcharge you so if you know someone that knows someone that's the best route if you want to you buy the part and have someone put it on for you still spending more money if you want to save order the part online have it come to your house and have the mechanic put it on that's the best way jest make sure you put the right year of your car and go over the part before you purchase it so you don't have no problems when it arrives and it's time to put it on I hope this helps you out
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March 2023 by Dave Hirschler
My daughter was just in here and your staff was SUPER HELPFUL - we are from out of state, she was borrowing my car and the headlights died. I am six hours away and unable to come fix them for her and she didn't know how to replace the bulbs. One of your employees went out to the parking lot and talked her through it. He went ABOVE an beyond.
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November 2022 by Elijah
The customer service sucks. There was only one person at the registers (Sadie), who for the whole time I was in the store stayed on the phone taking business calls and completely ignored my presence. I didn’t even get so much as an “I will be right with you”. When I’m coming to an auto store to buy expensive merchandise, I’d expect at least some kind of greeting and recognition that I’m in the store. This is honestly my first and last time at Advanced Auto Parts.
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October 2022 by Helios
The customer service sucks. There was only one person at the registers (Sadie), who for the whole time I was in the store stayed on the phone taking business calls and completely ignored my presence. I didn’t even get so much as an “I will be right with you”. When I’m coming to an auto store to buy expensive merchandise, I’d expect at least some kind of greeting and recognition that I’m in the store. This is honestly my first and last time at Advanced Auto Parts.
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October 2022 by JWitness
The customer service sucks. There was only one person at the registers (Sadie), who for the whole time I was in the store stayed on the phone taking business calls and completely ignored my presence. I didn’t even get so much as an “I will be right with you”. When I’m coming to an auto store to buy expensive merchandise, I’d expect at least some kind of greeting and recognition that I’m in the store. This is honestly my first and last time at Advanced Auto Parts.
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October 2022 by melissa danner
Cashier's seem grumpy ...smile man you get to work with car/car stuff all day
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April 2022 by Rock King
I know it's not their fault but I just paid 33.00 for one wiper blade. God help us
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April 2022 by Luke Mumper
Poor customer service. They sold me used parts then refused to refund them. Last time I shop at Advance auto.
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April 2022 by renee Moore
Some of these people have no idea what they are doing...the ones that do dont stay for long
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February 2022 by DANIEL WOODRUFF
Was in there shopping for a car cleaning supplies I have never been watched so hard being the only person in the store. Pretty sure the lady thought I was stealing I told her that and I left my cart full of stuff there for her to put away.
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February 2022 by Vincent Robinson
Excellent customer service very knowledgeable and helpful
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September 2021 by Jose Camacho
I went In for a pulley and Alaina didn’t even know how to find it. After about 7 minutes gino stepped in alittle and finally got me back on the road with the correct part that Alaina couldn’t find. Why is she the general manager aside from doing paperwork she knows nothing this is sad. You guys always say your gonna send it to the leadership team yet nothing gets done why lie about stuff. Address the situation put someone that knows what they’re doing in charge.
