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April 2024 by William S.
This review is in reference to Andre. Very professional and took the time to make sure everything in my account was correct. This person is a HUGE Asset to AT&T.
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March 2024 by Shafiq Bruen
Great customer service, very well spoken, great assistance
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February 2024 by Donna Bloom
I was greeted at the door by Roxy . I came in to get a new charger. She was very personable. She knew exactly what I was looking for . She is a great asset to AT&T. She talked to me about home internet. But I didn’t qualify yet. She will contact me when it is available.
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February 2024 by ashley clewell
Alex welcomed us as soon as we walked in. My father passed away and we needed to make changes to my mom's cellular plan. He went over all of our options and set her up with a new phone. He was extremely respectful and kind through the entire appt. We appreciate his service.
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February 2024 by Molly O.
Roxanne was very helpful when we came in on Friday for an upgrade. They got the phone ordered that I wanted, it was all seamless. I don't know the other woman's name that helped me but they also helped me pick out phone cases and camera lens protectors which was fun, there was a huge selection to choose from! Very happy with the service received at this location.
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December 2023 by Michele Novak
Christian was friendly and helpful when I went in to get a case for my new iPhone a few evenings ago. So, five stars for Christian! But — I almost didn’t stop and go into the store because it looked like it was closed as I drove up. It had really subdued lighting and no “open” signs of any kind except the tiny list of store hours that I could maybe read if I was already out of my car and right in front of the door. It had a real “Don’t bother me” vibe and who knows how many holiday shoppers have driven up and decided not to go in? (I’d remove a few stars from my rating because customer experience was part of my job before I retired but I doubt store visibility is Christian’s purview.)
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December 2023 by Crystal Rock
Alex the Apple guy is fantastic! He got me in and out quickly and efficiently. I made an appointment online before arriving to the store because I wanted to avoid the wait and thought I wouldn’t get everything done in one day…but Alex made it happen! Thank you Alex!
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November 2023 by Ashley Overton
I had the most wonderful experience! Everyone was great and really had me laughing and enjoying my time in the store while completing an upgrade. Maria is a whole vibe some one needs to give that woman a raise or a commendation for her spectacular customer service skills !
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November 2023 by Mel-Rose Smith
Alex was very knowledgeable about the products and plans, considerate to my daughter, went above and beyond to ensure my AT&T needs were met! AT&T, Alex is the best!!! ;)
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October 2023 by audiman2010
Had a very bad experience with an at&t store from hometown Pa by Walmart. So I went to the lehighton at&t store to try to fix my cell phone's nightmare. So to explain I went to the hometown store to get new phones and plans. What a mistake for me. So I had stuff on my plan that I would never need to use. And also told them I wanted my plan around the $200 area. They also made me take a direct TV console setup home too . Under a contract . So I went to the lehighton store to fix all of these things wrong with my account. The staff was very helpful and friendly and they got on my account to fix it. I was there for a couple of hours to fix everything. But they did fix all my account problems. So thanks, the lehighton at&t store for a 5 star experience.
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October 2023 by brenda ruch
Roxxy is hands down the best! We came to the store to transfer service and combine family accounts from two different carriers. She handled this task with ease and made every step easy and painless! Thank you a million times! All of her colleagues at the store we also friendly, knowledgeable and helpful as well! Thank you to everyone at the Lehighton location!
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October 2023 by viki hanley
Christian S. Made purchasing a new phone a very pleasant experience. He was knowledgeable and very pleasant. Job well done!
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October 2023 by Jennifer Christman
Alex was extremely knowledgeable and a high-level multitasker. I didn't feel rushed, and he thankfully had options when my Apple Card was randomly declined. I'm looking forward to him helping me with a DirectTV plan, as well as new phones for our parents.
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September 2023 by rykeea lowe
We had a wonderful experience here, especially with Norma and Maria.Walking into the Lehighton At&t office, we felt completely welcome and treated like people with needs. Norma and Maria both did their utmost to assist me with switching over to At&t and just speaking to them about rates and promotions and the things they could do for me as a customer ultimately led to me switching. The care and concern they showed me and the due diligence they displayed with getting me the best deal and assisting me with switching over was amazing and made me feel like I was a family member not just a customer.Definitely recommend visiting. These ladies were awesome!
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September 2023 by Michele Glezman
I had a great experience at the store today, thanks to Roxxie! Incredibly knowledgeable and friendly, she helped me with every question I had. I’ll surely be back to your store in the future! Roxxie is a great asset to your company ?
