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November 2023 by Ariel Caban
Tawana is your go to gal! She was such a huge help. Extremely patient and efficient! From the moment my husband and I walked in to the very end she answered all of our questions and helped with our very specific needs. She greeted us with a smile and ended our visit with a smile. She made our shopping experience a wonderful one!THANK YOU!
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August 2023 by Patrick O'Donnell
A great experience furniture shopping. Our sales representative, Tawana, shared her professional expertise and guidance while we shopped. Felt no pressure to buy and will return again for all future purchases. Awesome team all around!
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June 2023 by Angela Clements
When I walked into Ashley's at Country Junction, I thought this was going to be the first of many stores to visit to find my first pieces of furniture for my new place. My family and I were greeted by a woman named Tawana and I can't be grateful enough for her amazing customer service. Not only did she spend hours walking around the store multiple times with us to find exactly what I wanted, but she made me feel so comfortable during the process. She considered my needs, my wants and my financial position when recommending any product to me. She knew that store really well and put in her steps walking all around to price check, compare and research availability on all the products for me. She put zero pressure on me to purchase anything and actually advised me sleep on it and come back whenever I made up my mind. How amazing! I came back another day by myself and my undesiciveness got the best of me and I spent another hour with her looking at more pieces. She genuinely seemed happy to help me and I was so grateful to have had her help during this entire process. I felt like I was shopping with a friend! Hands down, the best customer service I've probably ever received. Even all the other employees at the desk during my visit were SO kind & caring. Overall, a really great team. There are a ton of beauitful products at this store and is definitely worth the visit. Thank you again Tawana, you're the absolute best! Super grateful for your help!PS: This review is about a month after I had my furniture delivered because I wanted to add pictures of the final set up!
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May 2023 by Ang C
When I walked into Ashley's at Country Junction, I thought this was going to be the first of many stores to visit to find my first pieces of furniture for my new place. My family and I were greeted by a woman named Tawana and I can't be grateful enough for her amazing customer service. Not only did she spend hours walking around the store multiple times with us to find exactly what I wanted, but she made me feel so comfortable during the process. She considered my needs, my wants and my financial position when recommending any product to me. She knew that store really well and put in her steps walking all around to price check, compare and research availability on all the products for me. She put zero pressure on me to purchase anything and actually advised me sleep on it and come back whenever I made up my mind. How amazing! I came back another day by myself and my undesiciveness got the best of me and I spent another hour with her looking at more pieces. She genuinely seemed happy to help me and I was so grateful to have had her help during this entire process. I felt like I was shopping with a friend! Hands down, the best customer service I've probably ever received. Even all the other employees at the desk during my visit were SO kind & caring. Overall, a really great team. There are a ton of beauitful products at this store and is definitely worth the visit. Thank you again Tawana, you're the absolute best! Super grateful for your help!PS: This review is about a month after I had my furniture delivered because I wanted to add pictures of the final set up!
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February 2023 by Tonya Baker
My husband and I went to the Lehighton store today and purchased a complete living room set. It was honestly the best customer service Ive experienced. We were greeted by Hello's as soon as we walked in the door and then we met the most wonderful sales person Irene!!! She was welcoming, helpful, knowledgeable and ABSOLUTELY the best person to work with. She answered all our questions and even helped us to find the right fit for our home. Cant wait for our new furniture and will definitely go back to Ashley's because of Irene and the great reasonable prices.
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January 2023 by John OLeary
Irene and Rich have provided exceptional service for many years.It is our go to for all of our furniture needs. Their delivery dates are always spot on without any issues. Highly recommend!
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November 2022 by Maria Szulczynski
Very nice store. Good location. Tawana was assisting us with purchasing table, chairs, and couch. She is an excellent and professional Salesman, Very easy to get in touch via phone.
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October 2022 by Dan Domenichini
I visited your store in country junction last week and an associate by the name of Michelle helped me select a new couch and loveseat for my family room. I was unsure about what I was looking for and I showed her a picture of the room I was trying to furnish and she helped me find the perfect set. She was so professional friendly and helpful AND knowledgeable with a true eye for design. She’s a true asset to your company and I wanted to be sure to give her the recognition she deserves.
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October 2022 by Christa Acciarito
Michelle at the Lehighton, PA store was wonderful to work with! She was extremely helpful without being pushy. Once we decided what direction we were going in with our living room furniture she was wonderful explaining the features of what we chose, bouncing all over the store helping with choosing accessories and quickly prepared an amazing quote for everything we wanted. We enjoyed working with her and will absolutely hope to work with her again next time we decide to redo a room!
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October 2022 by Scott Miller
We visited Ashley yesterday during a trip to Country Junction and we’re greeted by Michelle. She was friendly and welcoming even though we weren’t ready to make a purchase. We found several sectionals and sofas we think will work for us and will definitely be back to see Michelle when we are ready. Thanks for the great service!
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October 2022 by Natalie Farry
We recently stopped at Ashley to see your fall colors for Halloween.While there we walked through your furniture department.I needed a new TV chair and saw one that we could get before Xmas.The sales women Michelle Apsley was so friendly and helpful in helping us .Thank you Michelle
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October 2022 by Andrey McIntyre
The saleswomen Michelle Apsley was very helpful and friendly! As soon as I walked in she greeted my family and I and offered her help. Wish there was customer assistance like hers everywhere I go. Such a polite lady.
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October 2022 by ERIC SWANSON
My girlfriend ordered a sectional for her living room from Michelle. The price was great, delivery was was on time and they brought it in the house and set it up. Everything was smooth, from start to finish. Eric
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October 2022 by Rob Reith
Michelle- Went to Ashley's to browsefurniture and Michelle was very helpful showing different layouts and options for what we were looking for. We also needed a mattress encasement and Michelle quickly showed us our options and checked us out after she showed us everything we had intrest in. Great experience overall!
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October 2022 by Brian Lewis
My experience at Ashley was perfect. Associate Michelle Apsley was fantastic. She was very knowledgeable of the products, very friendly, and professional. Thanks for everything!