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August 2023 by Roxianne M.
Just got off the phone with the so called owner beyond RUDE and unprofessional. Questioned me as to why I wanted to come to my car!!!!! Started the entire call ignorant. They be in your car doing things they have no business providing private and false information I am beyond annoyed. The owner thinks he's above you and in control because he has your car.
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February 2023 by Randy B
it's hard to give any towing company a good reviewBUTunder the circumstances they where very professional and made and unpleasant situation bearable
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February 2023 by Randy Burgess
it's hard to give any towing company a good reviewBUTunder the circumstances they where very professional and made and unpleasant situation bearable
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October 2022 by brandon hardy
Had my car towed last Friday. Completely my fault I can own up to that. But the boss or whoever that guy was that answers the phone seems like a scammer. He tried to tell me that I wouldn't be able to put my registration in my name for 90 days. He said I could put it in someone else's name and switch it back to mine later. He was doing everything he could to get as much money from me as he could. He seemed upset that I got everything taken care of so quickly. I had to spend 475 to get my car back. It was in there from Friday to Tuesday. They would definitely never get my business.
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September 2022 by Justin Richey
Got charged 225 for them towing my car and 150 bec it was parked there while they were closed for the weekend. 375 total and they only take cash. Scummiest business out there. Place absolutely sucks. Just no way it should have costed me that much money in straight cash. So shady.
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August 2022 by Marcus S.
worst business in the area under this category. The people are rude and very unprofessional. They are thieves and will rip you off if you go to them so please save yourself and go to Joyce automotive instead
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August 2022 by Mr Average
Got charged 225 for them towing my car and 150 bec it was parked there while they were closed for the weekend. 375 total and they only take cash. Scummiest business out there. Place absolutely sucks. Just no way it should have costed me that much money in straight cash. So shady.
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April 2022 by Ron Deer
Works well with each situation.
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September 2020 by Tim Arnold
Great customer service nice equipment very nice people to work with !
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September 2020 by Lisa Hobbs
Elite towing treated me like I was their only customer. They were friendly and considerate to my situation. They worked with me from the day of the accident until the day we received back the vehicle and all the moments in between.I was given the mechanics work cell number Just in case I have any problems down the road. Which I don't anticipate because they are good at what they do that is evident. Keith went above and beyond and for that I am so grateful. I wanted to go above and beyond and write a good review so that everyone knows what good people they are and if you need help in a bad situation like this you can absolutely count on them. No one is happy about being in an accident but if it's gonna happen at least I had an amazing body shop and mechanic on my side. Thanks Elite. You deserve more than 5 stars.Aug 31I want to update this I have had my car for over a month now and it couldn't be more perfect not a problem but that's not the reason for this update I lost a very expensive diamond earring before the accident. I was heart broken but I never told my husband it was a Christmas gift and I didn't have the heart I was cleaning out the back of my car and apparently someone from elite who cleaned my car after the accident found it and put it in the rear cup holder. I'm blown away. This is an expensive diamond. I'm so relieved. After 2020 has been such a horrible year now my faith in people has been restored by this small auto body shop. I'm just amazed someone there who never met me would have never been caught decided to be honest and leave me the earring to eventually find. Thank you. You made me cry in a good way.
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April 2020 by Bob Page
My Battery died in my car. Elite was dispatched as a AAA Emergency service shop, and Tianna came and replaced the battery for me in the driveway. She was impressive in her knowledge. She did not have the battery with her, but called her boss Mike who drove one all the way to her so that she could replace it. I would recommend her to anyone. She was knowledgeable, professional, and really knew her stuff! The Battery in an Infiniti is not the easiest thing to access, and she immediately knew how to get to it to change it. Overall service 10 out of 10!
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December 2019 by Pam Heckmen
Very expensive
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August 2019 by Terry Welling
Great people great attitudes
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July 2019 by Angie Glumac
My car was towed because I did park in a spot where I shouldn't have (no argument there) however the customer service experience was terrible trying to get location and arrangements to pick up and pay for my car. The charge was $150.00 and it had to be cash. No other payment accepted and of course I was not issued a receipt for the transaction. I picked up my car and headed out of their lot. I noticed the next day that my hood had a dent on it that was new. In addition, I was driving my car the next day and I was dragging something. I pulled off the road to find the undercover protecting the engine was dragging and fell off on one side. I had to take the whole thing off. I immediately called the property where my car was towed from and they gave me the insurance carrier for Elite. I called the insurance carrier and notified them that their was some damage to my vehicle which was minor and can happen but was part of the tow and they said that I cannot file a claim because the owner of Elite automotive denied doing any damage. No one even came out to look at my car or considered that they could have certainly cause the damage that I have pictures of. Very sad that they treat their customers in the fashion they do. I didn't get a choice in the tow company in this case because again I was wrong where I parked but.......if you do get a choice in a company for your towing and automotive needs, I encourage you to steer away from this company and pick somebody else. They don't care about their customers having a good experience and coming back.
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April 2019 by Greg Schmidt
They will RIP you off and take advantage of you. Trust me and use someone else.
