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November 2024 by SHANMUKHA PRIYA
A big shout out to Jake and Jane from the servicing department who went out of their way to ensure that I had a good experience.
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November 2024 by Maria Amato
Quick service & did a great job keeping me updated on my repairs. Definitely will be back!
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November 2024 by Alexander
I was at this location with a friend and his mother who were trying to purchase an Audi S6 and I witnessed how my friends were victims of racism for being Hispanic and because they did not speak English to the point that they were denied access to purchase the vehicle, since the person in charge of finances, Mr. Jobin, and the manager of the store, both claimed that Pennsylvania law prohibits anyone who does not know English from purchasing a vehicle and also stated that the state of Pennsylvania prohibits using an interpreter to purchase a vehicle. I would love to know if the HR manager, is aware of these displays of racism by both gentlemen. I hope that this reaches the government and the relevant authorities so that we can eliminate discrimination based on race, language, or gender, since my friend's mother was going to serve as co-signer.
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November 2024 by Bryan Reed
Brad Hess was outstanding to work with. From a my cold call about his CPO inventory all the way through finalizing the purchase of an S4, he was a master of the Audi brand. I would highly recommend working with him and, if you're in the market for an Audi in the northeast (I drove in from Philly), could not recommend Garnet Audi Reading.
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October 2024 by Richard Hardy
Very pleasant experience from the service and sales staff. Was truly impressed with the Q4? Ev with the size, ride and instrumentation. One may be in the future.
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October 2024 by lorenzo Baruch
Very friendly and professional staff and no pushy sales tactics.
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October 2024 by Cheran Sorensen
About 6 years ago, I purchased a Jetta from Reading VW, and the process was so low pressure, quick and easy, I decided to go back for an upgrade. Again, all of the staff made the buying process SO EASY compared to other dealerships I’ve dealt with. A special shout-out goes out to Brad Hess. From his first phone call, I knew I’d be making a purchase from him, even if it wasn’t immediately. Brad is the best!!! He even stayed late for me as I wasn’t able to make it in until after 5pm. Just the nicest guy and my new friend. ? If you are considering a new or used Audi/VW (or other car), head to Garnet and ask for Brad!!
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October 2024 by David Rosenker
Great service. Fast and accurate.
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October 2024 by Melin Francisco
The service was great. Brandy took really good care of us and was very informative.
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October 2024 by Nessa Pedraza
Garnet Audi of Reading has been very attentive to my concerns regarding the purchase of my Audi Etron. Randy, Jake, and Jason and the rest of the team, have been nothing short of exceptional when it comes to maintaining any necessary maintenance needed on my Audi! I’m very please with the services provided. I receive follow up calls after servicing my vehicle to ensure that everything was properly serviced to my satisfaction.
My 9 years of alliance with Audi/Garnet of Reading has been exceptional. Thank you Garnet of Reading.
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October 2024 by Mike Lobb
Salesman Brad Hess, my new favorite guy, was exceptional! He was extremely attentive to detail, took my concerns into consideration, and he is an EXPERT on the Audi brand. I enjoyed not only talking to him, but also learning about my new car. He himself has owned many Audis and it shows. This guy is the real deal: knowledgeable, provides excellent customer service, and he’s just a plain old nice guy and Audi lover! A rarity in the car business. Thanks Brad for a great car!
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October 2024 by Lori Bruno
Schedule a service appointment quickly after a blown tire. Also completed an inspection during my visit and washed my car! Jake was very helpful.
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October 2024 by Kim Jardin
The service tech could not have been friendlier or more helpful . The final bill was a couple hundred kore than expected ... but what really annoyed me was I spent over $2000 and they couldn't top of my oil ... the light was on indicating I needed to add a max 1 quart of oil and they ignored it.... perhaps they could have called me and charged me for the oil instead of just ignoring it .
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October 2024 by Patrick May
Had the S5 in for some service and all the staff did a great job. Very pleased. Will return in the future for any service/ maintenance
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October 2024 by Zade Webber
Great service and care all around. Service advisor Jake and the tec did a great job with keeping me in the loop and making sure all with smooth.
