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July 2024 by Sherry Specht
Great store we visited Jason and crew both at everson and lebanon. I strongly recommend visiting here
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July 2024 by Stefan Dissinger
This verizon was the worst verizon i have ever went to, the employee Jason who works there needs to be fire immediately, the worst employee i have ever dealt with in my life, pretty said when you are late to your own job, maybe people need a wake up call, Jason, you are the worst employee i’ve ever dealt with
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July 2024 by Bruce Leibensperger
My wife and stopped in and met Jason, he is wonderful to deal with I suggest this store if you really want to get the right service.
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June 2024 by David Kline
Great service! Thank you Jay for your patience in helping me resolve my cell phone issue. It wasn't a big sale for him , but he still took time and patience to help me out. Appreciate it.
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June 2024 by Carlos Alegria
Jason was amazing and so helpful this was my first time in a verizon store!
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May 2024 by Cleason H
Jason is absolutely amazing helping rectify a complicated account issue
He spent several hours with us and was awesome every second and got us taken care of and provided plenty of jokes to ease the pain of the day
He definitely deserves a bonus
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May 2024 by Carol Gordon
Jason was amazing
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March 2024 by Brian Heisey
Very friendly staff, Jason and Adam got me all setup. I like how the location is easy to find from the main road instead of having to go into the mall. Store was nice and clean. The other store on the other side of lebanon wasn't the best to deal with so I'm glad I found this one, so I was able to have a much better experience. Thank you.
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February 2024 by Angelina Marko
Chad the DSM is rude to his coworkers/employees. Swearing and verbally abusive where people can over hear. If you don't meet the sales goals Chad puts employees down rather than helping them . Russell Cellular allows this type of behavior as this man is still employed here. Their employee services doesn't take this behavior seriously either. I do not recommend any Russell Cellular store. Lebanon has other Verizon stores I will take my business there.
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December 2023 by Caitlin James
The absolute worst experience. The manager is terrible and caused so much of the problem. My husband was supposed to get a credit for his phone and it never happened. I had to say I would file a police report because they had no record of the phone. The manager was cursing on the phone. Terrible!
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December 2022 by Carol J Good
Our customer service gentleman was very easy to speak with, and he assisted us with all of questions, and moving information from one phone to a new one.
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September 2022 by Karina Ruiz
Has the most amazing boss!
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July 2022 by Carla May
I might have waited a little, but Luis came out and right away was super helpful, able to help me take care of everything I came in there to do.
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March 2022 by James Sheffy
Went to get a new phone and the process quick and easy.
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February 2022 by Anita Flick
This store is horrible. I stopped on 1/11/22 to buy a new phone. The agent said he couldn't transfer my info to the new phone because he did not know how. As he talked to the manager on the phone he proceeded to curse and use the "F" word loudly in front of me. Manager asked me to come back the next afternoon to see another agent. I did stop the next day and talk to this new agent. She was at the store alone with about 5 people waiting. I told her I could wait for another time since she was swamped with people. We agreed that I should come back 1/16/22 at noon. She never showed up for our appointment. I went to another Verizon store and had a very pleasant experience. The Lebanon Valley Mall store was also very dirty. I bet this review will somehow be removed.
