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July 2023 by Joan Granadas
Employees were ready to help. Didn't have to wait. Not pushy to get a new phone. Listened to my problem. Thanks
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March 2023 by Jackie Zukoski
Had a great experience at this store! Christina was super helpful getting me set up with my new watch. Thank you!!
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February 2023 by The Alpacas
Spent 1 hour on the phone to be told there’s nothing they can do T-Mobile should get 0/5 for an option
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December 2022 by Francisco Victa
Terrible experience, I came in to get my screen protector replaced and everyone in the store was clueless, the man who replaced my iPhone 14 pro max installed it VERY unevenly and if I didn’t get it replaced RIGHT AWAY it could’ve RUINED my phone, I ended up driving to the one on Quentin Road because this joint is a JOKE!
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October 2022 by Daniel Waybright
The staff here are all consistently rude to me, every single time I come in to the store. Often times they glare at me like I have 7 heads before they answer the most simple questions, such as “do you have the iPhone 14 available”. The manager walks around with headphones on, and does not hear when her employees ask for help because she’s too busy watching Netflix. They will sigh loudly once they learn that I used to be a sprint customer, and none of them really have any idea what they are doing. I would imagine that you could pick a random person off of the street and they would be more helpful than any of the staff here. Go to another store, even if it’s busy!
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November 2021 by Kerri Athanasatos
It's clear that the employees there have no clue what they are doing. Also, the girl Manda that works there dropping F bombs left and right. Once she got our $700 for our new phones she moved on to help her friend so I had to attempt to set up the phones myself. Left to go to another Tmobile store. Horrible!!@
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October 2021 by Sandra Moreland
The manager Kourtney knows her job very well.She helps us a great deal. We need more people like her that knows what to do on there job
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February 2021 by Lexy Nerd
I don’t recommend sprint at all I’m a front line worker and now I can’t talk to my family because they fried my phone, the store also isn’t true to there word please don’t go to sprint. Sprint doesn’t even deserve a star I would recommend at&t!
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December 2019 by Barbara Stewart
Exceptional customer service. Ben and Carlos resolved an issue I was having with my phone. They were courteous and professional and greeted every customer pleasantly!
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December 2019 by T Hower
At Sprint store in Lebanon Valley Mall and Seth S. has been AMAZING!!!!!! He is helpful and patient in transferring my phone number to my new iPhone11!!!! So much appreciation for this young man for his help!
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December 2019 by Megan Stamm
All of the workers were very nice and friendly, Carlos fixed my phone and it works better then it ever has.
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November 2019 by sean hess
Went in yesterday to get a new phone activated that I bought from another supplier and Carlos had no problem doing it and was very nice and attentive
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November 2019 by kurt sohn
Had a great experience. Friendly, fast, and professional. Listened to everything we needed, and got us a deal we were looking for. Definitely glad we switched to Sprint.
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November 2019 by keith yurkonis
Awesome service fixed my problem in 5 minutes no other store would even try helping me
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October 2019 by Caleb Stauffer
After continuously bad experience with another carrier, I finally decided to shop around a few years ago. I made the rounds and although Sprint did have the best deal, the reason we chose to switch was the service we got at this store. And when it was time to upgrade our phones, of course we went back again. The salesman, Carlos, patiently answered all of our questions and worked with the manager to help us get new phones and accessories at an awesome price. We will absolutely be back here again next time!
