-
August 2024 by Tyler Butkus
I set up an appointment to have my windshield repaired through Progressive, and after setting a date and time for the appointment, I was told by my Progressive agent to contact the Safelite shop to make plans for dropping the vehicle off. However, there is no way to connect with a human at Safelite through the phone number provided for this business. The phone number will take you into an automated answering system, and if you request to speak to an agent regarding your appointment, the robot informs you that all scheduling is done EXCLUSIVELY online, before disconnecting. I attempted to call 4 different times at various times throughout the day in an attempt to get through to a person who could answer my questions (which aren't answered on the Safelite website). I have no means of contacting anyone at the business other than to physically drive there and approach the desk. I consider this unacceptable for a business with a customer service phone number listed on their Google Maps profile.
-
August 2024 by Bill Kimmel
Need the option for negative stars.. made my fiancé's windshield ALOT worse and scratched he paint in 3 places..
-
July 2024 by Scott Leeper
Set up through Progressive. It was a great experience throughout. The store itself is very clean, including the bathroom! The service techs were very polite and professional, and it took a little less time than expected. Great job!
-
July 2024 by Josh
Dylan was great. He was on time, professional, polite, respectful and got my truck done fast and effectively. Awesome service. Can't even tell it's a replacement. Would recommend and use again and again. Thanks ?
-
April 2024 by Lee Baez
Quick service.
-
March 2024 by Rosemary Minni (Ro)
Easy to schedule. Efficient, fastService. Considerate, Friendly, and professional. Great experience!
-
March 2024 by Maximo Perez
Very good, the service was excellent and fast, thank you for the work you did on my bus.
-
February 2024 by Bob Travitz
Timely repairs and awesome customer service. I spoke with the store manger and he made everything go smoothly.
-
January 2024 by Thomas Miller
What a great experience! I had a stone chip my windshield and seeing commercials for Safelite thought I'd try them for the repair. I have never been more pleased. The staff at the Lebanon PA location is very friendly, courteous, professional and informative. They explained the whole process to me upon arrival. It was even easy to reschedule my original appointment when something came up. They took my vehicle into their warm shop bay & did the repairs which from start to finish was done within 30 min! I would definitely recommend Safelite & this shop location to anyone needing repairs or replacement. I hope I don't need glass service again but if I do I will be returning here for they are the best in my opinion! Thank you Safelite & the techs at the Lebanon shop!
-
December 2023 by Brandon Morison
Exceptional service! Would recommend to anyone who needs auto glass repair. Was fast and efficient!
-
August 2023 by Shawn Sanders
Safelite came to my house and Ryan did an amazing job. Very professional and friendly. Treated my vehicle like it was his own. 3rd time using Safelite and never been disappointed. Always top notch service. And their the only company I picked to install my Iroc-z windshield. Highly recommend whether it be at their shop or coming to you.
-
June 2023 by Robert Widmark
Great experience. Windshield was replaced quickly and perfectly. The interior was clean. They also cleaned the glass.
-
April 2023 by Nate Motter
Had me in and out of there in 40 minutes for a chip on my windshield like they said they would. Can't ask for much more then that. ??
-
February 2023 by Tyler Smith
Had my windshield replaced by Ryan and he did an awesome job. Friendly attitude and went over everything in detail, will definitely keep them in mind next time me or my family needs work done.
-
February 2023 by Ben Schwarz
Quick, professional and quality service.
