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February 2024 by Brittany Beckford
The staff was very friendly and it was probably the quickest oil change I've gotten anywhere. They also were able to figure out the issue that two other (non related to this store) lebanon shops could not. There were other customers in and out during this time and it sounded like honest advice to each that passed through, so I highly recommend.
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February 2024 by John
Shout out to BEN & The Crew THEY ARE AWESOME !!
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February 2024 by Steven Heisey
Ben was super helpful. He went above and beyond to help after I came in for a free brake inspection. They even topped up my coolant for free. He didn’t speak down to me like I was uneducated for not knowing about cars, unlike some of the shops I’ve been to in town. He took the time to explain all of my options for repair, financing, etc, and was super patient, even with all of my inquisitiveness.I would highly recommend this place to anyone!
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February 2024 by Striving For Truth
I like going to Monro they get the job done in a very efficient manner. They always treat me with respect which is important when you are doing business.
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January 2024 by stan martin
Had a bad tire and they had a new one mounted in a short time
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January 2024 by Asaph Dalzon
Very expensive service for a problem that is not resolved.
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January 2024 by Sudeep Ross (TamilRascal)
The good folks at this location are absolutely wonderful! Even though I live in New York, I plan services for my car when visiting family in the area, because I find their customer service to be outstanding. Friendly and courteous, this is a great place for automobile care, whether it's oil changes or getting your tires changed. Thank you, guys!!
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December 2023 by David Streisfeld
Good service
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December 2023 by Andrea Decker
Monroe Auto service and tires is great. No matter how busy they are, they are always on top of their service to get your vehicle done quick on time. I highly recommend them
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December 2023 by Eric Meck
It was a very friendly knowledgeable manager who did what he had to do to make the customer happy it was a very pleasant experience and I won't go anywhere else but Monroe
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November 2023 by Naseem Chaudhry
I recently visited Monroe Auto Service for an inspection, and I must say, it was a painless experience. One of the things that impressed me the most was the ability to schedule my inspection online, which made the process incredibly convenient and time-saving.In just about 40 minutes, my inspection was completed, and I was on my way. This quick turnaround time was definitely a major plus for me.Not only was the service fast, but the staff at Monroe Auto Service were friendly.Overall, I highly recommend Monroe Auto Service to anyone in need of automotive services. From the seamless online scheduling to the quick and efficient inspection process, coupled with the friendly staff, my experience was nothing short of excellent. I will definitely be returning for any future automotive needs.
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November 2023 by Judith Wimmer
This is my regular mechanic shop. I love this place and the service. But today I witnessed what seemed to be the shop manager yelling, cursing, and insulting his employee. I hope to keep coming here for years to come, but if that is how the manager treats his employees that makes me worry how long they will be around for. I hope even for my sake as a customer that likes how every employee at this shop treats me, that was only a one time occurrence because I wouldn’t want any of the current employees leaving any sooner than they personally chose to.Peace on earth guys. Your a family, don’t forget that ?
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November 2023 by Zoraida Viera
Great customer service. Job done the same Day considering I didn't have an appointment.
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September 2023 by Lizzie Suro
They started on my car promptly. The staff was courteous and I was able to schedule my state inspection with ease. I will recommended.
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August 2023 by Marie Shates
Will NOT be going again. Originally estimated about an hour wait for inspection.....came back an hour and a half later but my car wasn't even pulled in yet. The person doing our inspection called & told us it would cost over $200 for an inspection (brand new 2023 model car) and new wiper blades. When we got there the 2nd time to pick up car another employee said he wiped the wiper blades with a paper towel & realized it must just be pollen (Hello, it's summer....) and they would not need to be replaced. We wound up only paying for the inspection but It's shady that they tried to pull that over on us & charge us over $100 for wiper blades. It's literally a brand new car & I could have taken it to the dealership for a complimentary inspection but didn't want to drive an hour to that dealership so we went here out of convenience since it's located very close to our new home. They wound up having my car over half the day...would have been quicker to go to the dealership, get serviced, and come home. Sadly, this was my first service here and will be my last as well.
