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February 2024 by Benjamin Bundy
I got my phone there.the people are very nice.great service
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February 2024 by Joan Hatfield
Just bought a new phone Dec.8th because my old phone was braking up and people could not understand me. I explained that to the lady there . I decided to buy a new phone very helpful people there until you have a problem. After several hours there I left hoping to have a working phone,buy January first people started telling me that I was breaking up again. I call the store and they told me they could not help me. So I payed all that money for about a month not happy with how I was treated.
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January 2024 by Becky Robinson
Customer service at this store is horrible! I have been a customer for many years and needed a new phone and all I got was attitude! Until the lady told me that I'd have to start a whole new account and get rid of the phone number I've had for 20+ years! Went down to the metro store at 8th and Cumberland and spent 15 minutes in there before leaving with my new phone, on my same account, and a ton of laughter to go along with it! Good customer service still does exist, just not at this store! I will NEVER go into this store again. I suggest if you want your problem solved instead of being talked to like trash you bypass this location and just go to 8th and Cumberland!
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December 2023 by Marcos Pérez
Very good service
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October 2023 by Milly Aponte
Good customer service.
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September 2023 by Tonya Camacho
Gipzy is very nice n her employees are helpful!
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February 2023 by Sarah Rehmat-Steedly
Pack your patience! They like to take their time.....
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December 2022 by Donald Hamaker, Jr. (D.J.)
The 2 associates that helped me were great and extremely knowledgeable. Only down fall was I went back to get service after breaking tablet. They gave me a number to call to cancel the service. That was a week ago and I am still on a payment for a tablet I don't have. I. Person is much better than the phone service.
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December 2022 by Emilio Chino Santiago
Great place , staff are awesome and courteous.
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November 2022 by Diann Showers
The people at THIS store are REALLY nice. It was a pleasant hassle free transaction. I highly recommend THIS Metro location
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November 2022 by Bonita Lawrence
Bought a phone, people were nice
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October 2022 by Marina Morison
Jessica was such a big help at getting me approved for smartpay. I am enjoying the new phones thank you Metro!!!
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September 2022 by Tony Washere
Enthusiastic and very helpful employees. They will find a way to get what you want. Shout out to Serena, Thank You!
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September 2022 by Matthew Carney Sr.
This is a great place to go for service. Very friendly and helpful Staff. Especially Gipzy and Matthew!
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September 2022 by James Brasher
Not sure if their store phone number needs to be updated but want to switch from another company to metro and everytime I call to see deals they never answer or call picks up and hangs up right away, I'll go to a different metro.