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October 2023 by Janice Gephart
If there were no stars that's what they would of received. I get regular manicures every 2 weeks. I decided to give this place a try yesterday. Absoultely the worst manicure I ever received.
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September 2023 by Benjamin Huber
My wife went here and the lady who did her nails took forever. Kept nicking her skin with the nail grinder and made her bleed. By the end I was over priced. Three days later one of her nails chip. I do not recommend this place.Service: Gel manicures
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August 2023 by Kathleen Bouffard
Took my niece for a pedi. I had a guy who started over 5 minutes before the girl who did my niece. He took his time and did a good job. The girl who did my niece rushed, didn't do as much for her and finished very shortly after I was done. Less that a week later her gels were falling off. I have one little chip on 1 toe. My niece has had 5 gels completely fall off. And she was traveling in a car so not doing activities that would cause damage to her nails. VERY DISAPPOINTED!
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July 2023 by Felicity Dautrich
First and only time here was a horrible experience, the guy doing my nails rushed and made my full set really thick and messy. I tried to point out what I didn’t like and he ignored it. When he painted the nails the paint was sloppy and uneven. Two days later the nail on my pointer finger came off . I was being very careful with these nails because they’re for a wedding but it came off when I was simply pulling my hair up. I’m extremely disappointed and upset that I spent 70 bucks on nails that I hate. It’s not like I have the money to go get them redone. I recommend not going there but checking out some other places around Lebanon.
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July 2023 by Marcia Martin
The first time I was in for a manicure service, I was charged $10 more than the service I had scheduled. A week later, the acrylic nails started coming off, so I scheduled to have them redone. During the appointment, as I was explaining how I wanted my nails done, I was being made to feel stupid for my preferences. I did tip her well as til all was said and done, I did get what I wanted....until about 2 days later when the gel polish started peeling off. So, I think I'll keep searching for a good nail spa. So, now I get to add EXTREME RUDENESS to my falling star review. As I was just now trying to schedule a brow waxing appointment for my daughter, I was HUNG UP ON.... I will DEFINITELY NOT RETURN!!
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July 2023 by Steph
got my nails done Sunday and by Monday night my nails were lifting and popping off. nail prep was not complete, didn't even clean the cuticle area before laying the acrylic. the acrylic was all over my fingers and was applied super thick. not only that, he applied his own tip on the original total of $55 (+$15). was made to feel very weird because she kept repeating "nothing is free" when obviously upset with the job being done. I spent way too much for nails that are popping off the next day. terrible customer services too.Service: Acrylic nails
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May 2023 by Like You
The best Spa and pedicure place ever! Love this place! Staff is really great and treats their clients with dedication and love. I highly recommend it!
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December 2022 by Angela Hoover
I had been a client at this location for over 10 years. However, during the past month I’ve been asked to wait for over an hour for my services. This is typical if you are a walk in client and this would be expected. However, I’ve always booked my appointments online to avoid the wait. If a salon is not going to fulfill the appointment services then they should only offer a walk in service for all. I am highly disappointed and discouraged to have to find a new salon. I would not be upset if this only occasionally happens. It occurred twice in one month. FarewellServices: Pedicure
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October 2022 by Nikki Mahoski
Awful experience. My nails look nothing like the picture I showed her that I wanted. It’s only been 5 days and my nails are already lifting. They’re uneven, and the shape is awful. 80 dollars on the worst set I’ve ever had.
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September 2022 by Amanda Miller
Honestly I wasn’t sure about coming here because the ratings, my friend invited me and I was like no way because the star rating. Needless to say I’ll absolutely be back they were so great, quick, professional, and clean! I loved my pedicure that I got done at Lebanon spa nails! Thanks so much for the great service!Service: Pedicure
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July 2022 by Michele Behrens
Got my nails done 2 weeks ago were not good came back I figured the first time was cause they were busy so I go back I figure I try my to get my nails done again my nails were great but ripped me off I got a refill and that is 20.99 I gave the lady a 50.00 told her she can have 5 for a tip and she gives me 5 back never going back
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July 2022 by Alexa Fields
Do NOT recommend. Quality of service is ok but prices are outrageously high and customer service is TERRIBLE. No regard for appointment time. We were sat for spa pedicures and simply watched them take other customers ahead of us. Staff will pick and choose which client they want to do next despite who was there first/waiting longest/had earliest appointment time. When they get to you, expect rudeness and staff just walk away mid-sentence to work on someone else. Making an appointment means NOTHING as each member of your party will be done separately and get done HOURS apart. Expect to be there 2-3 hours longer than you would think. Overall awful and will NOT be returning.
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June 2022 by millie blount
My appointment was for 4:15 Sunday afternoon. I waited for 15 mins. Before anybody acknowledged me. The man put me and another lady in the chair at the same time. I sat in the chair with my feet in cold water for 45 mins. He finally said “she soon done” I said I have been in this chair 45 mins. My appointment was for 4:15.” He laughed said he was sorry. I said “it’s not funny” I got up out of the chair and left.Not going back again.Service: Pedicures
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April 2022 by Jenn K.
This place is a scam. Sat down in the chair for a pedi and the lady asked both my friend and I what scent we wanted. We both chose a scent, but when we went to pay, THEN they told us it was $30 ON TOP of the price of the pedi because we had a scent!!! We told the manager, but she blew us off and said well you picked a scent. WILL NEVER BE BACK!!! Find anywhere else to go that doesn't scam you!!!!!
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April 2022 by Kels R.
When entering all seemed well. But soon I was sat down and asked what I would want as a scent. So I chose this scent thinking oh it's just part of the process for the regular pedicure. Following my pedicure and manicure I was charged $80+ for Jelly which they called a "spa pedicure" which included things that come with a normal pedicure and not much more except rocks following. It is very inconsiderate to not express to customers about extra costs and just ask them what scent they want with no explanations. I also expressed to the lady that I did not want the bottoms of my feet done due to being ticklish and it makes me uncomfortable, she looked at me, laughed and started doing the bottoms of my feet after acknowledging that i did not want them done. Do not recommend going to this place, and if you do, do not pick a scent if you do not want to pay an additional $30 for the "better" services. Very unprofessional and rude!!
