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February 2024 by Rebecca Garcia
I had Zack at check out and he was very nice and friendly. Zack was great passed as well and is a great employee over all. Thank you for the great experience ??
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February 2024 by Antonio Martin
Great stores to shop at
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February 2024 by Sean Maguire
The Amazon returns desk is a convenient service. I also found some great jeans that got compliments shortly after the purchase.
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February 2024 by Dean “Dingo” Zimmerman
My wife was the customer that day. She loved the sale price of the shoes she bought. Zachary was the cashier. She came home and excitedly told me of how great he was. Efficient, attentive to her needs, and had a winning personality; a real people person. She hopes to see him again at Kohl's!
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February 2024 by Dennis Ortiz
Amazing Store from items to Excellent Customer service. Thank you!!!
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February 2024 by Charles Horst
Found what I was looking for and at a great price check out was easy and fast
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February 2024 by Ray Levan
Addais
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January 2024 by Esther Wise
Very neat and clean!! Can find some great deals with lots of selection!!
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January 2024 by Lori Slone
I want to rate the ladies at customer service. I had a huge amount of clothes to return because I bought a lot of things online during a sale and I bought the wrong size. I was so embarrassed and mortified that I had so much but they were super kind to me and they put me at ease.I actually live in Lancaster but I didn't want to bring all it back to my Kohl's because I bring Amazon returns back and they are cold at best and unfriendly most times. They act like I am ruining their day for asking them to do what they are there to do. I am very methodical and always have my orders ready so I am not holding up the line but I feel like it's almost a hostile environment.I told the ladies in Lebanon and they were appalled and even gave me a gift card to make up for it which I told them was unnecessary but they insisted.It is like night and day at these two different stores. I highly recommend Lebanon customer service!
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January 2024 by Rebecca Wentling
I used to love it. I could get great buys. Not now. Clearance isn't clearance. The stench of the perfume that I'm allergic to keeps me away since Sephora went in there.
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December 2023 by Stacy Landis
Friendly staff, good deals. For being a busy day ,store was organized.I haven't shopped for a while but was very good experience!
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December 2023 by David K
Clean, quiet, calming shopping experience. And the Sephora section is huge.
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December 2023 by KittyKat
I mean, they had a decent selection and many cute items to give as Christmas gifts to friends and family, but the shoe department is lacking big time! The shoes and sneakers they did have were out of style and from years gone by. Also, they didn't have many size selections for women's active wear. There are many better Kohks locations and I would recommend making the effort to go see for yourself. You might not even be aware of what you are missing.
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December 2023 by Award Winning Chef
ZACHARY!!!!,He has single handedly been the very best Customer service representative I have ever met in all my forty years of life! I hope You continue to promote this young man and give him every opportunity and advancement He deserves, Because let me tell You as someone who has worked for some of the top businesses in the world, They simply don’t make them like this! Zachary is exemplary! He has single handedly continued to Provide, inform., educate me on Kohls, Items, Policies, Offerings, and Continued time after time year after year The single best Customer service All Star I can think of who is worthy of any and every accolade I can fathom, Beyond that, He made this Christmas So extra special For me, and My family with his follow up and follow through on an item that I wanted and will be enjoying year after year, I cannot thank you enough for having him or begin to tell you how many times over the years I’ve seen him running around the store non stop to Help anyone and everyone He can from employees to customers like myself, I’ve even relied on his expertise many times before but this Christmas, He really went above and beyond for myself, and so many other people who’ll Enjoy the things He Helped me find at Kohl’s, and I believe He deserves Corporate recognition, and a company wide “Job well done” and reward for His dedication and commitment to service that has never once wavered in almost the twenty years I’ve seen his spectacular performance there that has been second to none!
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December 2023 by Gene S
I ordered men’s belt online. It was very easy to make order. Today went to store to pick it up. Really nice setup to pick up orders. I love it!