Kohl's is a popular retail store that focuses on providing everyday savings and a wide selection of products. Customers appreciate the hassle-free returns and free store pickup, making shopping convenient and enjoyable. The store offers a variety of favorite brands in fashion, footwear, and beauty products, including items from Sephora, all designed to fit different personalities and budgets. Many reviews highlight the attentive and helpful staff, with specific mentions of associates like Zack and Owen, who go out of their way to assist shoppers and ensure a smooth checkout process. Customers also praise the cleanliness and organization of the store. However, experiences with staff can vary, as some associates may seem less engaged at times. Positive interactions, especially with managers like Amanda, who handle complicated returns with patience and calm, contribute to a supportive shopping environment. Overall, Kohl's is recognized for its great discounts and clearance deals, making it a preferred shopping destination for many. The store not only focuses on customer satisfaction but also emphasizes community involvement through Kohl's Cares, fostering an inclusive atmosphere for everyone.
Great products and service. Clean store. Name brands at great discounts. Found a nice deal on pants today.
July 2024
Kevin at the lebanon store was so personable at the check out! Thanks Kevin for your smiling face and enthusiasm while working and helping us. So refreshing to see!
July 2024
Zack is always attentive and helpful when I shop at our kohls store. Love seeing him when I'm there, he always stops me and asks if I need any help every time! He also explains how to maximize kohls cash and kohls rewards.
