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February 2024 by David Stoner
Good service, easy pick up and drop off
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February 2024 by Joe P
Let me tell you about Enterprise Car sales and the absolute best way to buy a car in this day and age. Are you tired of arguing with sales people about prices of extra stuff you don't need? Do you want a Salesperson to listen to your wants and needs? One that will help fix anything you notice is wrong with the car you are thinking about buying?This is definitely the place for you! MJ Mooney at the Lebanon Enterprise was absolutely fantastic! She made me feel like the process was just a conversation. She helped me narrow down what I could afford and what would fit me best. I knew I was going for an SUV but when she showed me the Buick Encore I fell in love. Her level of detail with paperwork and laid back demeanor helped me feel like I was making the best choice possible with the best deal I could get. She truly took care of me and even checked in the next day to make sure I was still happy with my purchase. She has been diligent in calling to tell me things have come in like my floor mats. Who knows she might run the place someday!As a former Technician for a lot of Dealerships in the HBG area, I can attest that this is not the same experience you might have had at other places and is a breathe of fresh air. I cannot say it enough, this was the best car buying experience I have ever had. I WILL be back to buy another car in the future
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February 2024 by Nancy MacNamara
Very smooth, professional process.
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January 2024 by Clifford Miller
I generally like the customer service however they cost should be cheaper in these times and days
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December 2023 by Karen Uhrich
Horrible
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December 2023 by matthew martin
The guy behind the desk was very helpful and got us on the road quickly
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November 2023 by Ajibola Fayeshile
Easy process, easy pickup, great people, and a great ride at affordable price. This is why I have always chosen Enterprise.
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November 2023 by Ivelis Torres
They were great! I was helped by Taj, and the rest of the staff were all nice. I felt comfortable, and that my needs were met. Will recommend.
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November 2023 by Melanie Chapter
Filled out online for a speedy visit to rent a car - not sure why....They tried to upsell me into a larger car even though I had already pre-selected a car that was being covered by my insurance.
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October 2023 by Roselyn Kristina Sinclair-Urban
Great service! Very NICE staff!John even put my scooter in the back of the vehicle for me. Wow, So nice!
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October 2023 by Colin Wynne
Every rental car from Enterprise, I have have had no problems with the car. The staff is friendly and professional.
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October 2023 by jeff frayer
Maybe she was having a bad day, but she was not what I would call a people person.
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September 2023 by Donna Eby
Amazing service. Rental staff is very helpful & knowledgeable.
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August 2023 by Steve Knepp
While driving from Pennsylvania to Alabama on vacation, a deer destroyed my car in North Carolina. On a Saturday morning I had no other option other to rent from Enterprise in Statesville NC.As you can imagine this entire ordeal has been somewhat of a debacle. If you're interested in my review of that facility, simply look it up!Long story short, the car I got in Statesville was filthy and had some mechanical issues. I tried to swap it out while in Alabama to no avail. I drove it back to Pennsylvania and stopped out to see the folks in Lebanon.John was absolutely terrific! His compassion and empathy were unparalleled. He agreed the car I was swapping out should never have left the lot being so filthy, along with a low tire pressure warning fault. He apologized profusely and went into problem resolution mode.John got me swapped into a super clean Nissan Sentra, and took care of the paperwork without any additional cash out of my pocket. Even though it is an insurance rental, State Farm has not necessarily been my good neighbor.When I worked in another industry I used Enterprise sparingly because my company had contracts with other vendors. Now I don't think I'd rent from anyone other than Enterprise because of the exceptional service I received from John in Lebanon!
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July 2023 by Glynn Stallard
Walked in to rent a car. Not a good idea to try to rent without a reservation. Agent was very helpful and got us a car last minute but the cost was outrageous. The car looked nice but wasnt in great shape. Took it back 2 days later. Moral of the story: Make a reservation at least a day or two in advance.
