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February 2024 by Cheryl Knecht
Everyone was very courteous. Work that needed to be done was handled quickly and professionally.
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February 2024 by harold brown`
excellent work very fast better than expected
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February 2024 by Becky Meyer
It was a little hard to get to the service center with the construction, other than that I had no problems ?
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January 2024 by Yvonne Bevilacqua
The staff worked very hard to give me the deal I was looking for. John H. Was wonderful to work with and very knowledgeable.
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January 2024 by Nicole Morandi
Sales process was pretty seamless for an out of state purchase. This review is in regards to the registration and title process. I purchased a GMC Yukon in October and now at the end of December, nothing has been done. The temporary plates have expired, the title clerk has not returned phone calls in over a week, despite leaving multiple messages. The last I was told is “someone” forgot to notarize a document the paperwork was returned by NY state. No one seemingly can provide any information. If you do decide to purchase out of state, I would recommend staying on top of these people early on as it seems I was forgotten about until I called and started asking questions
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January 2024 by Victor Santiago Jr. (Hero Card Collectors)
Awesome dealership! #BetterAtBennett
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December 2023 by Steven Stegman
Great service!
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November 2023 by Savana Ulrich
Overall I am satisfied with my service. The ladies in the office were nice and helpful. I think the walk-in idea for service is nice. I showed up before they even opened and I still waited. I would have preferred to make an appointment so I didn't have to wait 2 hours for an oil change and inspection. I was told they don't take appointments for oil changes on the weekend, it's first-come-first-serve. I do think that the cost of the service seemed high. There were similar comments made by some other customers as well, while I was in the waiting room.
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November 2023 by Stacy Sowers
Total chaos. Lost my paperwork and keys. Could not find them because they were sitting in a pile by somebody's computer. Called at 830 and said car was done. Got there at 1030. Total to bill never figured out. Took 2 people to attempt to do it. Had my paperwork mixed up with another person. Never returned my registration and insurance. Had to tell them to mail it to me because I will never return.
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September 2023 by nick Wachter
I ordered some accessories for my truck on the day of purchase. I received a call from the service team to have them installed. On the day of service I dropped my truck off and learned at the end of the day that the parts were not in. They said they’d have them tomorrow so I left my truck there. The next day the parts arrived but apparently the technician thought they were the wrong parts and did not install them. No one checked with me or sales to confirm that they were indeed the correct parts. At this point I’ve been without my vehicle for two days. They rescheduled me for the following week and when I brought the vehicle down, they told me that it was a drop off appointment not a wait appointment. I was very disappointed after having my truck for two whole days they needed it for another half a day instead of making me a priority and getting it done ASAP. I have been a long GMC owner, but I can tell you 100% for sure I will never buy or service a vehicle through Bennett. I will return to Faulkner GMC, where I’ve had great experiences all along.
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September 2023 by Daniel Roberts
This was amazing! I came in to look at cars on a Tuesday never thinking that I would get approved. Such a wonderful experience with Sarah & Amy, that I drove back again from Adams County to Lebanon on Wednesday to get my 2017 Dodge Journey. I'm so excited for my future adventures! I highly recommend Bennett and Sarah and Amy. Come check them out - you won't go wrong! ??????
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September 2023 by Matthew Wenger
I highly recommend this dealer. Had an awesome experience buying my first car! Didn't have any problems with the car.
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September 2023 by Lauren M Clegg Jr
Let's start off that I seen and heard good things about here. That's why I decided to get a used vehicle here on 6/23/23. After having now about 3 months. The loan is not done right and car is in garage with a total of about 10k in parts and repairs. I will have to cover about 3k that's not under warranty. And if warranty ever approves it will get a replacement engine. I understand vehicles have issues and nothing is guaranteed but I been trying to get answers and nothing or no one is helping.after almost 2 months and countless calling I have nothing fix.
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September 2023 by Cynthia Grossman Otero
I couldn't be happier working with Sarah Gonzalez and Amy Troutman on purchasing my vehicle. They made sure I got the best value for my trade, explained all of my options and went above and beyond to make me happy! As a first time buyer, all of my expectations were exceeded. We also shared some great conversations! I will definitely be a returning customer and I will ask for Sarah personally when I return. Thank you!
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August 2023 by Brayden Crawford
I highly recommend Angelina up at reconditioning for ANY of your paint care needs, she did a PHENOMENAL job taking care of my Genesis. The previous owner did a number to the paint and she did a fantastic job and turned back time!Thank you much for working as hard as you did on it, and taking pride in what y’all do!
