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February 2024 by April Wagner
Waited 20 minutes for a burnt bagel and also forgot part of my order. Place just keeps getting
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February 2024 by Amanda Chambers
Always super long wait times. Staff is unprofessional. Most wear bonnets/shower caps to work.
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February 2024 by Brian Cover
Very slow always waiting and always mess up my
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January 2024 by Ashley Emerich
Terrible service!We order coffee through the app from this location almost every weekend. Every time we are either missing part of the order, the order is made incorrectly, or they don’t have our order and we have to wait for them to make it after we sat in the drive thru line that wrapped around the building.
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December 2023 by Erin Michaels
This location just keeps declining. Service is very slow. Customer service is rude and not efficient in the slightest. After new ownership as a regular I tried to apply grace. Months after they still seem to be absolutely struggling - and it’s a shame as a prime spot in this town.
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November 2023 by Crystal Bones
Three times in a row I had issues at this same location. I always order ahead on the app. First time they give me someone else's order. Second time they didn't include the 50 munchkins in my order. Third and last time, I waited in the drive thru for 15 minutes, line didn't move at all, until I got out of line went in and asked for my drink that had now been sitting for 20+ minutes. Never offered to remake the drink that had now been watered down, just added more whipped cream. I'm positive there wasn't any espresso in my latte either. Never apologized or anything at any time. Sorry to say, I had no issues at all with the previous owners. Lines went fast, they always greeted you with a smile.
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November 2023 by TChuck Garman
I drink a lot of coffee. I drink too much coffee! I drive around in a truck all day. Coffee is the lubricant of industry. When you spend $3 for a large coffee, the least they can do is serve it to you hot!You go through the drive-thru to keep moving. You use the app to speed up the service. I don't have time to get out of the truck, go inside, and have them make me a HOT cup of coffee. But, that's what I did. And you know what? This is a terrible cup of coffee.Recently I was in another state. There was a Dunkin near me. I ordered breakfast using the app for convenience and to get on my way faster. It was disappointing. My sausage egg and cheese croissant was lukewarm, the hash browns are cold and overcooked. And the coffee was meh.This seems to be a problem across multiple stores, not just one.America should run from Dunkin.
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November 2023 by Dylan Rineer
Got a dozen doughnuts and two vanilla ice coffees the best way for the kids and wife and I to start the morning!
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November 2023 by Hennessy A
They should teach the workers how to make better coffee mine tasted like straight creamy water. The oven was also down for cleaning at 11:45am? In the middle of a rush at
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November 2023 by Mickey Simone
Seemed to be a newer build or remodel. It was clean both in the eating/service area and the bathroom.
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November 2023 by Jon stichler
This has to be the worst Dunkin I’ve ever been too.. every time I stop you need to have a good 20 mins to get your order. They have you pull up front and wait for 10-15mins till you get your order. I go next door to Starbucks now they are much more polite and you don’t have to wait more than 5 mins. The best part is they just opened and there’s only 2 people working but they got there stuff together better than Dunkin
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September 2023 by Vivian Rodriguez
Good morning just want to put this out there the most dirtiest Dunkin’ Donuts I ever worked in years that picture was taken by me. Worst place to work poor management I recommend not to send your kids or family to work in this place!!!
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August 2023 by Heather Kinney
Since new ownership has gone downhill. They stop making food/throw out donuts over 30 mins before listed closing. Inconsistent. At this point I’ll go elsewhere until Starbucks opens next door.
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July 2023 by Darcy Clark
rude staff. slow service and after all that time still got the order wrong. maybe my worst customer service experience ever.
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June 2023 by Jeanie Gundrum
They mess up every time we come through. And when we ask for it to be fixed, they are beyond rude. They all have attitudes . And management does nothing about it.
