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June 2024 by Laura Lanea
Chelsey is so rude.
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May 2024 by Tim Nguyen
Excellent serving customers
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February 2024 by Stan Alekna
Terribly rude pharmacy personnel. If you discarded the reviews from 5 years ago and older, the overall rating of this store would be close to one star. Obviously the store management doesn't care but with such bad reviews, it's obvious that upper corporate management doesn't care.
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January 2024 by Marveletto D.
Not customer oriented at all. They will try to say differently tho. Make reviews of other pharmacies and go somewhere else. Sent a reply for my prescription pick up, and the message came back," I don't understand". This place is ridiculously inhuman.
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December 2023 by Sandi Matthews
Staff never willing to go the extra mile to help.
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December 2023 by Dawn F.
This place is the worse place in Lebanon county. Every time I come here there is an issue. So I get here at 145 pm they on lunch what they deserve not a problem. So they open I'm standing on line they guy says it's not ready ok I'll wait. Calls me 5 minutes in the speaker that's it ready. Go to get it and he says I have to stand on line again. Like serious I was on line and now you want me stand on line again. Couldn't put no stars or I would.
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July 2023 by Anonymous
This is the worst pharmacy. The employees are so mean and nasty. Everyone has a bad day now and then but every time I’m in there, they are nasty to everyone.
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July 2023 by E Taylor
Zero stars. Every time i go to this location the pharmacy employees are always extremely rude. It doesn't matter what time of day, or day of the week. Even the female pharmacist Lana is very rude to customers as well as doctors offices who are calling in prescriptions. She is argumentative and when I called in a prescription for a mutual patient, she almost hung up on me before getting the patient's contact information. I had to ask her if she was going to take it to call the patient when the med was ready and she was rude even still. The second time I called in a script for another patient that had already been called in, she told me we didnt give her the correct info even though we did, twice. Every employee in the pharmacy at this location has the worst attitude I've ever seen. I usually don't have an issue when I check out up front as the cashier is usually a very young and nice person, but I will never go back to this pharmacy again.
Updating my review because I was just at this location as Med Express sent my scripts there at 10am on 9/15. Their computers were down which isn't their fault but both pharmacy techs were extremely rude and had a horrible attitude with me. they told me to figure it out somewhere else. The redhead's name is Jody I believe and the dark haired tech with glasses was not wearing a name tag. We will be calling corporate.
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July 2023 by Debra Boyer
The store is clean and the associates are friendly
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May 2023 by Steven Kleinfelter
JODI IS GONE! Had a good persciption pick-up today. I hope it says this way.
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May 2023 by Kelly Zweifel
CVS Pharmacy staff in Lebanon aren’t friendly staff members.The Target CVS seems to have the nicer ones and less likely to mess up.
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May 2023 by Banks F
Went in with a paper prescription. D*** girl with black hair behind the counter said it was missing information. Went to Rite Aid and had no issue. Staff need retrained or fired.
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April 2023 by Mary Whisler
In the 4 years coming to this CVS we have never encountered a rude employee. They always ask if we need any help. ...ask questions at checkout to see if we need anything...provide information about any coupons we use. We say they all deserve a 10 rating..especially Michael and Jodi in the pharmacy!!
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April 2023 by Denise Savoye
The pharmacist is nice and helpful, but some of the others are not very pleasant. A smile goes a long way in any public business.
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February 2023 by Amanda Carl
ZERO STARS! Hate your job? Rude to everyone? This is the job for you! Apparently, this is a prerequisite to work at this pharmacy. I have not had one good experience with this pharmacy. I've stood in line while a confused elderly man was treated like complete trash. The staff is so unprofessional and talks down on every single client that comes to the counter. If it takes any additional work for them to fill/transfer a prescription, forget it! They do the bare minimum. If your prescription is on automated refill, forget it. They don't fill it until you're there waiting for an hour. Some serious customer service training needs conducted or a complete overhaul of the work staff themselves. Honestly, you all should be ashamed of the way you treat people. It's honestly unacceptable. I changed my pharmacy over a year ago and cringed when I heard I had to have contact with this pharmacy today. I was not surprised when again, I was spoken to like a child and received no help.
