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November 2023 by Bill Groomes
When one sees that a parking lot is always full during dining hours at certain restaurants, usually the food and service is great. Well, seeing Chris's lot full of damaged vehicles and having a couple of past repairs, I know that I am in good hands for this next repair.
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February 2022 by Regina Lutz
Ross is the only place we go for auto body. They are excellent AND honest.
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December 2021 by Bonnie F
We were driving down a beautiful 2 lane highway in George Washington National Forest in Virginia this past October on a little weekend getaway, just enjoying the day. We were going the posted speed limit of 55 mph. Beautiful scenic drive - fall foliage was spectacular. Then suddenly, out of nowhere, POW!! This huge cluster of branches and leaves comes down out of canopy and completely takes out the windshield of our daughter’s 2021 Kia Seltos. Damaged the roof and driver side mirror as well. Her first new car! Not even a year old! Not a scratch on it! Until now... She was devastated. Oh, the humanities!! We assured her once we called the insurance company, it would go to a body shop where it would be made it good as new. I don’t think she had the same confidence we did. We were able to get the vehicle back to town, where we took it to Ross Paint and Body in Lawrence, PA. We had never used this shop before, but they came highly recommended to us. Everyone there was great – communication was super throughout the entire process; completed body work was terrific. When she got the car back, she was so happy. Ross saved the day! Thankyou to the entire staff there! We will be highly recommending this shop to everyone!!
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November 2021 by Randy L.
Called to get my car repaired after hitting a deer. Brought it in for my estimate with $5,000 insurance check. Told me they would call me back when the parts came in. 2 weeks later no call so I called them and the old lady receptionist told me she would call me back. 3 three weeks later I told the old lady receptionist that they never returned my calls and she just said OK. Literally been trying to get my car fixed so I can get it inspected but they honestly have no clue what's going on. My insurance told me to go somewhere else because it shouldn't take this long. Unless you want a similar experience with an incompetent old lady I would stay clear of this place altogether. Nothing but time wasted. My car could have been fixed by now. ZERO STAR BUSINESS
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October 2021 by Susan Ashe
Ross Paint & Body is the best! I wouldn't go anywhere else! They do a wonderful job, are reasonably priced, and do the work quickly. I picked up my car today and it was repaired to perfection on a very difficult paint to match. I have had multiple cars repaired here and they always do an excellent job. Highly recommend!Service: Painting
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December 2020 by Lori Haviland
Only shop in the area that was willing todo a minor repair in order to turn in a lease. Had quotes of $1000 and $1200. Ross did the job for under $400 and the work was perfect. Also couldn’t ask for more friendly people to deal with. Would definitely recommend.
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July 2020 by James Malone
Really nice place. Friendly people to assist you.
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July 2020 by Scott Kleinschnitz
Best body shop in the South hills, great quality work, reasonable price and friendly folks that don't look to soak you with unnecessary costs.
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June 2020 by Lyon S.
Took my auto for repair here and gave them everything they need. Sarah told me that they can take in the vehicle by August 12. So I waited for so long and when I called them for follow up. They told me that they are now prioritizing other vehicles that needs repair and I can call back after a couple of months!!!I already arranged my rentals and priorities.. Please don’t waste other peoples time and respect them. Extremely poor service.
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July 2019 by leah patterson
I Virginia was recommended to Ross Paint & Body . This shop performs incredible workmanship. My car was totaled and now looks brand new.Every line on the car is perfect. This guy is not a body man he is a perfectionist. Thank you . Virginia
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July 2019 by mpeters451
Had three vehicles requiring major repairs. All repairs were completed with exceptional results. Very satisfied, highly recommended!
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July 2018 by TheVeronicajane
Reliable, affordable, trustworthy, and they do phenomenal work. I won't go anywhere else & always recommend them to friends & family!
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July 2018 by Ruth Keim
Top quality work on my Mercedes. Excellent customer care. Strongly recommend them for all work you would ever need.
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July 2017 by Robert Simpson
Great service on difficult to match paint color on 2016 car.
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July 2017 by Robert Ventura
Took our Cadillac in for minor collision work. Driver side damage. Great service and great turn around. Chris and his team did a wonderful job. Thank you!!