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January 2024 by Mandi Downs
Just bought a recliner chair 12/30/23 I believe the sales guys name was Scott. He was super helpful and very nice to both my sister and I. Will definitely plan to buy furniture from here again.
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December 2023 by Melissa Johns
The staff was so patient and helpful with my daughter and me. They took their time showing us what was available to suit our needs with no high pressure sales tactics--just guidance. We wanted a table with 2 chairs for a small dining space. We decided to get a third chair to go with a desk. Even though they had to order 4, they let us purchase just 3. They even assembled the chairs at no additional cost. :-) very helpful! Considering supply issues, we were surprised to get the set in less than a month.
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December 2023 by lisa williams
I've been going back and forth with Speedy Furniture since 2022. I ordered a full set which included a couch, loveseat, chair and ottoman in 2021. The order took a year and a half to receive. After receiving, the couch was defective and the ottoman had shifted. I had to wait several months for repair. After several calls and emails, they finally scheduled the repairs. Once the repair man showed up, he stated he only came to fix the couch. I asked him if he were also going to make repairs to the ottoman? He took pics of the ottoman and stated he would have to request materials and once received he would return. I've never heard from him again. I continued to contact Speedy Furniture and would get the same spiel over and over again "We only have one repair company and he is booked". Speedy Furniture of Irwin eventually went out of business and I were told to contact Speedy's of Latrobe. They sent out a repair guy in August 2023 who came with a covering for my ottoman. The covering did not match and the guy said he would have to order the correct piece. I'm not sure how a cover would have solved the issue. I've been in contact with the Manager Scott on several occasions. I emailed him pictures of the ottoman and he stated he would get in contact with Ashley Furniture about a replacement. A month and a half ago I contacted Scott again and was told that my ottoman came in and as soon as they had another delivery in my area they would bring it. I never received anything. I then recently went to BBB due to no response from Scott. He reached out told me he would handle things and never responded after. Unfortunately BBB closed my complaint as Speedy Furniture never responded.
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November 2023 by Kimberly Smartnick
I ordered furniture 14 months ago, and was assured it would here in six weeks. I called several times a month and kept being told next month. Finally someone new, Scott, took over the business and he was wonderful. Not only did he finally get my furniture, but it was delivered quickly. The delivery crew were so nice and incredibly attentive and careful getting it in my home. I know there are so many bad reviews regarding the store and it’s previous owners, but give the new owners and the store a chance. I can’t say enough about how wonderful they have been!
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November 2023 by Cindy Kolbosky
It's been 1 yr. today that my chair was paid in full. I have been given excuses such as; there are no truck drivers, then the truck driver went to jail, no phone number to contact the company the chair was to be shipped from, they can only contact them via email. Other excuses; Corporate issues & most recently, new owners taking ownership. On Aug.14, 2023, I was told the new owners were to reorder my chair. I haven't heard anything. I have been more than patient. I wouldn't recommend this company if you are looking for a Speedy furniture delivery.
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September 2023 by Michael Baker
Recently got a bedroom set and got it delivered today. The guys did great and I love my furniture
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August 2023 by Maria Dustin
Loving the new owners of the business they really turned things around! You can find all your furniture needs there for an affordable price. The staff is very kind& helpful. 10/10!!
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August 2023 by Susan Alesi
I stopped in the store after the new owners took over in July 12023. Great service, fast delivery, only a 2 week lead for my time my purchase, very friendly atmosphere! LOVE MY DRESSER!!!
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July 2023 by Greg Sisitki
If there was a zero that's what I would give. No communication. Ordered June 3 2023 we were told it would be way before June 30th. It's July 27th still missing the mirror which we were told would be delivered Monday. No calls no mirrors. This company is anything but speedy. People working in latrobe are incompetent liars. Don't ever buy run away.
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July 2023 by Stacey G.
Wish I could give them a 0 rating. This is the worst company I have ever dealt with. Been waiting for a couch for over 5 months now, no one ever has any information about where it is or when it will be in, they have just been giving me the runaround. I would not recommend this company to anyone!
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July 2023 by Deanna Savich
Came in the winter and the owner took her time and was so helpful with my many questions. I got sick and put off buying a couch. Returned in June and spoke with Scott and he was again very helpful and patient. Didn’t push us to buy anything, only offered helpful advice. We bought a sectional that day, came out cheaper than the tag price in store (and $200 cheaper than competitor sale price). We were given a time frame of around 2 weeks. Couch came into the store exactly in 2 weeks and he had it delivered the following day on time. Scott was clear and prompt with all my communication via calling/texting. The bad reviews had me a little worried but everything went so smoothly and we are happy with our purchase!
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July 2023 by Kevin Dorko
Good prices, BUT....received a damaged drawer in our bedroom set. Assured that a new one was ordered. 6 months later ...yup....still no replacement. They are 're-ordering'. So you COULD save a few bucks, but me, I prefer my purchases to be intact and undamaged. Obviously not recommending as a source of furniture. Your experience might be different......best refuse delivery on any damaged items after checking it CAREFULLY. Lottsa luck.
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July 2023 by louis carota
Stopped after work to browse and bought a sectional couch back in January. Some of it was ordered wrong and here it is July and still waiting. No one ever calls even when they say they will call back. I even called the corporate store and I get the same runaround. No one there cares!!!! I strongly recommend not dealing with this place. ????
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May 2023 by Kristi Tommasi
Update May 2023: still nothing from this company. No calls, no updates, no furniture. Anytime I call, I am expected to speak with the owner about a refund but they are never available to speak. May need to drive to the location to apply pressure for a resolution. Beyond frustrating.Worst business I’ve ever dealt with. I am filing a small claims case and contacted the BBB as they refuse to provide me a refund for a product I purchased in March 2022 and still have yet to receive. Awful awful awful. Don’t walk - RUN from this business.
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May 2023 by Joseph DiMaria
The friends I met there were very nice and went out of there way to get me what I wanted. If I ever need anymore items for my home, This is where I'm shopping at. Thanks to you all.
