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December 2023 by Dennis Phillips
These guys are the best. I had a brake caliper issue which they repaired quickly and very professionally. I would use them as my primary. Five stars does not even come close to reflecting the quality of service.
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November 2023 by Caitlin Parker
I'm still a relatively new car owner and these people always put up with my panicked stupidity. Last year I had my tire pressure warning light come on and they took it back ASAP, told me all my pressures were fine and that that's a common issue in the winter. Turned the light off, didn't charge me a penny. This year, my car isn't starting and showing a battery warning light. Told me bring it in they'd look at it today. I haven't even gotten it to their shop yet, but I'm confident these folks will take good care of me and my car. Will update my review afterwards!
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November 2023 by Brody Aukerman
Absolutely terrible! Was told i could bring my one F250 truck in for alignment then on arrival was told they didn't think they could and the shorter haired lady was completely rude and lost a lot of business. Whoever owns the place may want to go over customer service with the front desk.
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September 2023 by jariad basay
Awsome crew and extremely helpful and wonderful manager ,karrie does a fantastic job and shows consern and care to her customers all the while juggling 20 other tasks ,she and her crew are awesome. 10/10 will visit again.only thing i can say negative is the potholes in parkinglot are deep and needs attention so maybe corporate can update that for even better curb appeal and even quicker and safer service
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September 2023 by Reina Brown
Karrie was friendly and knowledgeable. The waiting room was clean and comfortable. I was impressed with the quick service. I was overall very satisfied with the experience.
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September 2023 by wallysaar
Ordered 4 new tires, purchased an alignment and warranty. I have the confidence now that if I have tire trouble that I will be supported. My car feels better to drive now with the alignment.
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August 2023 by Larry Kester
The woman in charge said my lug nuts were wrong. I told her to mount and balance the other 3 while I ran a wheel up the road to the Ford garage. I had Ford parts sell me 24 new lug nuts for Ford wheels. (They're all the same by the way) Went back with the new lug nuts and she told me they were wrong. She is very clue-less. So it took 2 hrs. to mount and balance 4 tires and they would not put them on the vehicle. Worst tire shop I ever wasted my time and money at.
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August 2023 by Ian Wirick
Mr.Tire should be not be anyone's choice for tires or service based on the level customer service we experienced recently.It was twenty minutes until the posted closing time when we pulled up needing a tire plugged after finding a screw had punctured it. As we arrived, everything appeared to be closed. Then, a door opened. When the man approached, I asked if we could get a tire plugged. The response was not what I hoped to hear. He said, "I can schedule you something tomorrow, maybe around ten." My reference to the logical, "It's leaking air right now," didn't seem to have relevance as he huffed and reiterated there was nothing he could do because he clocked out and was the sole employee. That forced us to go to the Wal-Mart Tire & Auto Center, where the repair took roughly fifteen minutes.If you post hours open until a specific time, that's supposed to be when a customer can receive service. At Mr. Tire in Latrobe, that is sadly not the case.
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July 2023 by Noah Slosberg
They were able to take a major walk-in job when all the other mechanics in the area were booked weeks in advance. Very nice people too.
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July 2023 by Rachel Legg-Fields
Employees were quick and friendly. The waiting area is clean and decorated with plants.
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May 2023 by PvM Nightmare
2.5 hours for a 20 minute state inspection I had an appointment for? I used to do them honey don’t lie.
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July 2022 by Nicole Marsula
We stopped by after we started hearing noises from the tires after being parked for 8 days at Latrobe airport. The staff was very helpful in taking a look and helping us decide if it was safe to drive home. No charge. Very friendly. Great service for an unexpected visit!
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July 2022 by Kasey Price
I needed a valve stem replaced last minute and Karrie was willing to squeeze me into their busy schedule. They had it replaced in less than an hour. Karrie was very nice and I had a great experience here. Definitely would recommend!
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June 2022 by HUSTLIN4LIFE 87
Karrie is legitHelped me with a flatExplained to me I should get at least 2 tires because I have all wheel drive vehicle so I don’t damage my vehicle for future use… top notch and knowledgeable
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December 2021 by Madison Knapp
Carry is literally a lifesaver. We got a flat tire driving from PA to MI and had to camp in their parking lot and they made sure we got affordable tires. Such a great place and very reliable.
