They charged me $75 for a cancellation fee even though we showed up to pick up our reserved truck and thry didn't have a truck for us to use. Customer service can't find my reservation and the local branch can't look up a reservation dated before today's date.
October 2019
Wish i could rate this 0 stars! HORRIBLE EXPERIENCE! Reserved truck showed up and NO TRUCK! To make the situation better the guy behind the counter just said "i dont know what to tell you" no offer for help, nothing! I drove over 4 hours with now nothing to get. Absolutely worst service i have ever recieved!
