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“All the staff here are really nice, even when met with a rude lady who jumped the line and was yelling at them. Our wait was really long for it being so quiet, but besides that everyone was helpful and kind.”
“Taylor has been a great investment advisor and I highly recommend working with him. My husband and I were previously with an advisor who only cared about the money that we had invested with the firm rather than our overall financial picture. Taylor has helped us holistically set ourselves up for success and is quick to answer any questions and provide sound guidance.As WA residents with some quirky laws, Taylor learned the state specifics quickly and provided guidance. We finally feel like real adults who have made it and aren't just throwing money at retirement accounts.”
“I would give more than 5 stars if I could. My mom and I were in today and we needed help opening an Estate account, from the minute we walked in we were greeted by Hami and he right away went and got someone to help us. When I say Annette went above and beyond for us, she was so helpful, so empathetic, and truly one of the nicest , caring, professional individual s we have ever dealt with. We are so grateful to her and appreciate everything that she did for us. She had the patience of a Saint, answered all of our questions, showed so much compassion, and took care of everything for us. You just don’t see such amazing customer service like Annette showed us today.
Thank you SO much, Annette:)”
“I was having issues at the dmv with verification and needed to have something printed. I wanted to do it at a place I could trust. I came to this location and Kevin was very accommodating and helped me out with what I needed.Thanks so much, Kevin! There isn’t a ton of great customer service these days, but today you went above and beyond for me in a timely manner.”
“The teller is so nice. I apologize didn’t see what her name. I came when should be closed and She still helpep me. I just wanna say Thank you so much! I really appreciate that.”
“I must say you hav e an assistant by the name of Joyce who not only was as pleasant as anyone could be but went above and beyond to help me with my problem , we would be so blessed if there were more like her”
“This is not a bank, folks. So don’t expect cash transactions. Sheesh. I visit this office at least once a month to deposit money using CHECKS. Transactions are always handled quickly and accurately.I have several accounts. My advisor at this particular office has always taken the time to explain various options to me and complete purchases quickly. If you are upset about losing money, perhaps you should consider lower risk investments.”
“I had Saffire Williams as a professional patient Leader that she was. I thaught she was the manager. SHE multitasking and was not afraid to ask for help from staff that were not as busy as her. She handles pressure well and calmed me down as I got everything I needed from her for my son to open up a dedicated bank account..Smiling and eager to answer all my questions.. She deserves A Raise.. Thank u PNC staff for Always helping us get through our day”
“Heaven must be named Heaven because she is truly a blessing. She was so sweet, helpful and quick. She did everything she could, got me an account the same day after I have tried at over 20 banks. Truly, what a Saint. I am forever greatful for her and PNC! Never leaving this bank!”
“Helpful staff. They don't print cards at this branch but they do in East Norriton and King of Prussia branch. I wasn't in a rush to get a new card but they helped me order a new card in the meantime.”
“I stopped in this branch when visiting Philadelphia recently and the staff was phenomenal! So friendly with a tremendous amount of experience and knowledge. Chuck, these employees are outstanding "assets" to your firm!”
“My only experience with PNC Bank is at this location. The entire staff works together in a manner which provides every client with extremely excellent, competent, personalized & friendly service. It's quite apparent everyone is capable & well-trained. They offer a wide variety of services and products, including a cellphone app to handle your finances from the palm of your hand. The branch manager, Mr Germain and his team will assure your financial makers are safely handled, to best meet the needs of your family, business or both.”
“Ask for Jennifer,She has been such a great help.She showed me how I could save and pay for my sons college.We reviewed the many options PNC had to offer.I know live in Florida but when I visit Philly I stop by to see Jennifer to make sure my accounts are good.”
“Was greeted by a super sweet teller - not sure of her name, but she was a young pregnant woman with thick black framed glasses. She went the extra mile to make sure my needs were met!”
“Robert the banker at this location is a rockstar. He has helped me on two separate occasions in regards to banking statements I needed from a few years back. He was patience and thorough during each appointment, and I am truly grateful for his help.”
“As a Senior and a widow I am so grateful to have found this bank. Cedric Bembry has been incredibly helpful and clear. He has guided me well through many difficult transfers and questions. Following his expert advice I am confident that I have made sound decisions for now and for the future.I always feel as though I am treated personally as well as professionally.There is rarely a wait and it is a comfortable atmosphere.”
Open 24 hours
18 S Bryn Mawr Ave, Bryn Mawr
Investing
“I have been visiting this bank for about 3 years and the people have always been very helpful and friendly. I don't understand why the negative reviews. There are always going to be lines wherever you go and the lines I've seen here are nothing compare to other banks. The only inconvenience, and it's not that bad, is the parking but I have always been able to find one and I have never needed more than a quarter for parking. Perhaps the people that complaint are the ones with the attitude problem and should look at themselves and learn to be patient. We are living in a world where people are always rushing. Peace be still. I do recommend this bank.”
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“I'd like to especially thank Kelly and Pamala - this branch was so helpful and friendly to work with. They were able to help me with a really specific issue and were knowledgeable, efficient, fast, and friendly.”