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July 2024 by Entrepreneurs Business and Services
I always have excellent customer service here. I would definitely recommend coming to this UPS store for all your shipping needs.
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July 2024 by Lindsey DiTizio
Staff are always friendly and greet me when I go in. I have not had long wait times and I love the option to be able to return and scan amazon items quickly on your own in the front .
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June 2024 by Jim Molettiere
I have always had very good service at the UPS store in Montgomeryville. This past week I had a problem with a package going to the west coast. Jessie (I believe she is the manager) went above and beyond to make sure it got to the location. Thank you for all your help
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May 2024 by Kush Patel
Employees were really rude to us for no apparent reason. They yelled at us because we didn’t have tape on our boxes and when we asked if they have tape they said yes but we had to buy our own because they wouldn’t let us use theirs.
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May 2024 by dharmesh kalathiya
Absolutely abysmal service from UPS store.
Attempted to inquire about notary fees over the phone, only to be met with rude and unhelpful customer service.
Avoid this place at all costs.
Customer service is Awful
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May 2024 by American Dental Designs
Unsure of how to go about the process of notarization services, our company called this location for better help. If I could give this location 0 stars, I would. The woman who answered the phone did not present her name, but she responded with an unprovoked attitude and treated our employee, who was calm and asking for helpful services, with the utmost disrespect. She lacks the proper customer service needed to be persistent in this type of work. She yelled at my employee so incompetently that others in the room could hear her over the phone. Disrespect towards customers, in a position where it is your job to deal with customers, is ineffective. Our company called a different notary service right after, and where we offered the option to have them come to our location. Avoid this UPS if you are in a good mood or just because. Our company will not be using them for any of our future needs.
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April 2024 by Dominique Kossally
Jane helped me with my package delivery and was amazing. Exceptional customer care!!
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March 2024 by Kristie Knappik
Came in yesterday to do a couple of Amazon returns and was given such attitude from the moment I walked in. Not even a hello, the employee was huffing and puffing and using a rude tone everytime they spoke to me. This is my first time at this ups store - I was passing by and figured I’d stop - but this will also be my last time here. I understand people can get overwhelmed if working alone or be having a bad day, but in no world should that be taken out on a customer who was nothing but polite. This person needs a new job that doesn’t require interaction with people….
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March 2024 by Feta_Zombie_
Love this store I get all my office supplies here. And they have great p.o. box options for reasonable price. Very easy and affordable
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March 2024 by Mike McQuaid
I have been to this location to send Amazon returns, and a few other services. The staff have always been professional and helped each customer with courtesy. The store is busy at times but I have not waited more than 5 minutes. Definitely recommend!
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February 2024 by Albert Pham
Fast and friendly services. The shipping charge is very reasonable. Good place to go to shop stuffs out.
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January 2024 by Google user
Often when I drop off the package, it gets delayed in delivery.
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December 2023 by Marc Fulmer
Quick and friendly service when dropping off packages/returns
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December 2023 by Dave
Went here for notary signatures on 11/29 @ 5:36 and encountered a very rude lady with a very bad attitude. She told me she stops doing Notary @ 5 (even though they close at 7) agreed to do it anyways and yelled at me the entire time as i did the signatures. Also she said "No wonder the other location refused to help you"An absolutely miserable experience and i will be utlizing Fed Ex next time around.
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December 2023 by Safayet Hossain
Stupid customer service? Front lady. If people are rude they shouldn’t be at work they should stay home.
