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December 2023 by Google user
We were in a panic,needing an electric recliner asap due to surgery. After a rough start with a different RAC store, I was frantic calling pharmacies, medical supply stores and small mom\\u0026pops. All the while receiving poor customer service. To my delight, Nick, the store manager called to followup on my request to the other store. He was overly helpful, found a delivery window that worked for us and made everything “frictionless”. Thanks Jim and Colby! I highly recommend this store location and Nick, Jim and Colby! As they say, “easy, peasy”. #kaboom!
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July 2023 by Joey Vangoethem
I needed an ebike immediately. Having been a good customer of rent a center for years I immediately thought to use you. I contacted the Lansdale store in which the manager was very helpful himself but due to corporate not putting correct information on its website I am left without an ebike that I needed. I demand answers from corporate and still want to use rent a center for the bike but I am being told I need to special order it and put 25 dollars down to do so when rent a center originally on the website said 10. It is through no fault of the manager or his employees who are trying anyway they can to help. Corporate you need to make this right and order me a new ebike and get it to Lansdale. I know you may not care about one customer but you will after I post it on social media. I'm asking for you to take care of down payment and get me the bike as promised on your website.
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July 2023 by Kristin Keiser
Very friendly and always there to help right away!
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May 2023 by Leslie Goetzinger
Most of the staff is awesome except for Tom. Tom sure knows how to make a person feel as if their business isn’t wanted. Very rude and ignorant.
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April 2023 by Patrick Murphy
AWESOME EXPERIENCE super easy and and absolutely a great experience.
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April 2023 by Mae Harden
Very nice and competent service ?
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July 2022 by Ashley Gendrachi
NICK IS AWESOME!!! He helped me with everything! He deserves a raise!
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September 2020 by lenora wright
It is great i love the guys they are so helpful.
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June 2020 by John Leary
They have what u need
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April 2020 by Keith Brown
This Rent-A-Center is a very good
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March 2019 by Tamika Warren
If you looking for a good Rent-A-Center this is it great customer service!!!
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December 2017 by Sean Michael
The manager Nick and all of his staff are super helpful. I'll continue to come back to this store as long as Nick is the manager.
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February 2017 by Jonny Rocket
literally a joke, dont get trapped into their 45% mark up on some items.
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December 2015 by Noreen H.
I have only been with Rent A Center for about 4-5 months now, all I can say is that their customer service straight up sucks. So far they have tried to charge me for things that I do not have , changed their phone number and never notified customers, have admitted that errors have been made due to computer glitches, and my favorite the store manager being totally inappropriate then when asking for his supervisor I am given an 800 # which is a cooperate office where you put in a complaint and the District manager has 24 hours to get back to you, or in my case four days and then acts if as he's doing me a favor. This is one of the worst customer service experiences I have had.
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November 2013 by Jennifer Gallagher
Great place great people